Querying Customers
A Huawei Cloud Distributor can query all customers associated with its resellers and view the information about the customers such as used budget and basic information.
Procedure
- Use your partner account to log in to Huawei Cloud.
- In the drop-down list of your account name, click Partner Center to go to the Partner Center.
- In the navigation pane on the left, choose Customer Business > Customer Management.
- Set search criteria to search for customers
You can search customers by customer name and/or reseller name.
- Click Manage Association Records to view historical customer associations and disassociations of a reseller.
- Click the account name of the customer you want to view. Then, on the displayed page, view the customer details.
Other Operations
A partner can perform the following operations on the Customer Management page:
- Click Set Monthly Budget to set the monthly budget for customers of the reseller model. For details, see Setting Monthly Budgets for Customers.
- Choose More > View Orders to view all orders of a customer.
- Choose More > View Resources to view a customer's pay-per-use and yearly/monthly resources. For details, see Viewing a Customer's Resources.
- Choose More > View Expenditure to view all expenditure details of a customer.
- The operations for the customers of resellers, such as monthly budget setting, account freezing or unfreezing, placing orders on customers' behalf, and performing O&M on customers' behalf, can be performed by the distributor on the Customer Business > Customer Management > Resellers' Customers page.
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