Updated on 2023-09-25 GMT+08:00
Querying Customers

Querying Customers

A Huawei Cloud Distributor can query all customers associated with its resellers and view the information about the customers such as used budget and basic information.

Procedure

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the navigation pane on the left, choose Customer Business > Customer Management.
  4. Set search criteria to search for customers

    You can search customers by customer name and/or reseller name.

    • Click Manage Association Records to view historical customer associations and disassociations of a reseller.

  5. Click the account name of the customer you want to view. Then, on the displayed page, view the customer details.

Other Operations

A partner can perform the following operations on the Customer Management page:

  • Click Set Monthly Budget to set the monthly budget for customers of the reseller model. For details, see Setting Monthly Budgets for Customers.
  • Choose More > View Orders to view all orders of a customer.
  • Choose More > View Resources to view a customer's pay-per-use and yearly/monthly resources. For details, see Viewing a Customer's Resources.
  • Choose More > View Expenditure to view all expenditure details of a customer.
  • The operations for the customers of resellers, such as monthly budget setting, account freezing or unfreezing, placing orders on customers' behalf, and performing O&M on customers' behalf, can be performed by the distributor on the Customer Business > Customer Management > Resellers' Customers page.