Post Payment Terminology

Billing cycle: It is measured in calendar months, and is one month by default. The bill for a month is generated on the third day of the next month.

Repayment period: It is the period that Huawei Cloud gives customers for paying off expenditures, starting from the bill date to the due date. Customers are required to pay off their bills before the repayment period ends. By default, the bill date is the due date.

Overdue: If a customer has not paid off the bill before 24:00 of the due date, such payment is overdue.

Grace period: When a customer's yearly/monthly subscriptions have expired or the customer are in arrears due to insufficient balance, Huawei Cloud provides a period for the customer to renew the resources or pay off the outstanding amount. During this period, the customer can access and use some resources. The grace period for Huawei Cloud (Europe) is 15 days long.

• If the customer is in arrears due to insufficient balance, the customer cannot subscribe to new services.
• If the customer's yearly/monthly subscriptions are not renewed and enter the grace period, the customer can continue to subscribe to new services.

If Huawei Cloud direct sales customers, customers in referral model, or enterprise customers with master accounts for unified accounting do not have credit cards added or expenditure quota given, they can use test coupons to experience cloud services for the first time. When the coupons are used up, expire, or cannot cover the expenditures, all pay-per-use resources of the accounts enter the retention period. The yearly/monthly resources that have taken effect are not affected.

Retention period: After the grace period ends, if a customer's yearly/monthly subscriptions are not renewed or the outstanding amount for pay-per-use resources is still not paid off, the retention period starts. During this period, the resources cannot be accessed, but the resource data stored will be retained. The retention period for Huawei Cloud (Europe) is 15 days long.

Due date: The last day on which the customer is allowed to pay off the bill. If there is no repayment period, the due date is the bill date.