Help Center/ TaurusDB/ FAQs/ Database Connections/ What Can I Do If the Connection Test Failed?
Updated on 2025-07-22 GMT+08:00

What Can I Do If the Connection Test Failed?

Fault Locating

  1. Check security group rules.
  2. Check network ACLs.
  3. Check the NIC information of ECSs.
  4. Check the disconnected ports.

Solution

  1. Log in to the management console.
  2. Click in the upper left corner and select a region and project.
  3. Click in the upper left corner of the page, choose Database > TaurusDB.
  4. On the Instances page, click the instance name to go to the Basic Information page. In the Network Information area of the page, view the VPC where the TaurusDB instance is located.
  5. Check whether the TaurusDB instance to which distributed transactions are added is in the same VPC as an ECS.