Help Center/ Billing Center/ FAQs/ Bills/ Customers Using Monthly Settlement/ Why Are the Actual Start Time and End Time of a Monthly/Yearly Product Different from Those Displayed in the Bill Details?

Updated on 2024-08-15 GMT+08:00

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Why Are the Actual Start Time and End Time of a Monthly/Yearly Product Different from Those Displayed in the Bill Details?

They are not always the same for a yearly/monthly product, due to some reasons, such as the provisioning delay or special delivery. The actual start time and end time of the product are later than those displayed in the bill.

Parent topic: Customers Using Monthly Settlement

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