Help Center/ Enterprise Switch/ FAQs/ Why Is the Layer 2 Connection in the Not Connected State Even After Its Configuration Is Complete?
Updated on 2025-11-07 GMT+08:00
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Why Is the Layer 2 Connection in the Not Connected State Even After Its Configuration Is Complete?

Possible causes and solutions:
  1. The VXLAN tunnel of your data center is not properly configured.

    Log in to the switch of your data center and check its tunnel configurations. For details, see Configuring a Tunnel Gateway in Your Data Center.

  2. The Direct Connect or VPN connection fails.

    Check the Direct Connect or VPN connection configurations.