Help Center/ Partner Center/ FAQs/ Competency Certification/ How Long Is the Competency Certification Period? Is There a Service Level Agreement (SLA)?

Updated on 2025-07-24 GMT+08:00

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How Long Is the Competency Certification Period? Is There a Service Level Agreement (SLA)?

Competency certification: 52 to 103 days (generally)

The SLA for preliminary review of certification materials: 3 days

The SLA for supplementing certification materials: 20 days

The SLA for technical pre-review of certification materials: 10 days

The SLA for confirming the technical pre-review comments: 20 days

The SLA for technical review and presentation: 10 days

The SLA for supplementing archiving materials: 20 days

The SLA for reviewing supplementary materials: 5 days

The SLA for countersigning: 5 days

The Cloud ECO WORKSPACE's SLA reminder helps guarantee SLA compliance.

Partners can view the review progress on the application details page of Competencies > Competency Certification > Certification History in the Partner Center.

Parent topic: Competency Certification

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