Why Is the MDF Frozen When I Apply for It? How Do I Unfreeze It?

When a cloud solution provider or distributor requests the distribution of benefits, the system will automatically check for any overdue bills up until the date of the request. If there are any overdue bills, all benefits will be frozen, and the cloud solution provider or distributor will not be able to make any request for the benefit distribution.

The benefits will be automatically unfrozen once all overdue bills are paid.

For details, visit Payment.