Help Center/ ROMA Connect/ Troubleshooting/ Service Integration/ Backend Service Fails to Be Invoked
Updated on 2025-07-17 GMT+08:00
Backend Service Fails to Be Invoked
Cause Analysis
The possible causes are as follows:
- The backend service address is incorrect.
- The timeout duration is incorrect.
If a backend service fails to return a response within the configured timeout duration, APIC displays a message indicating that the backend service fails to be invoked.
- The security group of the Elastic Cloud Server (ECS) on which the backend service is deployed cannot be accessed.
Solution
- Change the backend service address in the API definition.
- Increase the backend timeout duration in the API definition.
- Ensure that the inbound and outbound ports and protocols configured for services are correct.
Parent topic: Service Integration
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