Help Center/ Server Migration Service/ FAQs/ Known Errors and Solutions/ SMS.6616 The Current OS Does Not Support Block-level Migration/SMS.6617 The Current Kernel Version Does Not Support Block-level Migration

Updated on 2024-03-29 GMT+08:00

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SMS.6616 The Current OS Does Not Support Block-level Migration/SMS.6617 The Current Kernel Version Does Not Support Block-level Migration

Symptom

When the Agent started to register the source server with SMS, either of the following messages was displayed:

SMS.6616 The current OS does not support block-level migration.
SMS.6617 The current kernel version does not support block-level migration.

Possible Causes

The OS or kernel version of the source server was not supported for SMS block-level migration. For details, see Linux OSs and kernel versions available for block-level migration.

Solution

Check if the OS or version of the source server is listed in in Linux OSs available for file-level migration. If it is, use the file-level migration method.

Parent topic: Known Errors and Solutions

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