Help Center/ Global Accelerator/ FAQs/ Most Frequently Asked Questions
Updated on 2024-01-31 GMT+08:00

Most Frequently Asked Questions

Why Do I Need a Cross-Border Permit?

In accordance with the laws and administrative regulations of the Ministry of Industry and Information Technology (MIIT) of the People's Republic of China, only three major operators in the Chinese mainland are allowed for cross-border network communications. To carry out business outside the Chinese mainland, you need to apply for a cross-border permit from China Unicom because Huawei Cloud cooperates with China Unicom to centrally manage user profiles for cross-border businesses. Huawei Cloud provides Global Accelerator, and China Unicom provides the cross-border circuit services.

When Do I Need to Apply for a Cross-Border Permit?

In accordance with the laws and administrative regulations of the Ministry of Industry and Information Technology (MIIT) of the People's Republic of China, only China Mobile, China Telecom, and China Unicom are allowed for cross-border network communications, and a cross-border permit is required if you carry out business activities outside the Chinese mainland.

To comply with laws and regulations on cross-border network communications, you need to apply for a cross-border permit in the following scenarios:

Cross-border communications are required in the following two scenarios:

The acceleration areas are in Europe, but the endpoints are running inside the Chinese mainland.

To apply for a cross-border permit, you need to prepare the required materials stamped with your company's official seal and submit an application on the console. China Unicom will review and approve the application within one working day.

How Can I Apply for a Cross-Border Permit?

Preparing for Materials

  • A sealed copy of the company's business license
  • A sealed copy of the Huawei Cloud Cross-Border Circuit Service Agreement
  • A sealed copy of China Unicom Letter of Commitment to Information Security of the Cross-Border Circuit Service

Application Process

  1. Log in to the management console.
  2. Click in the upper left corner and choose Networking > Global Accelerator.

    The Global Accelerator page is displayed.

  3. In the navigation pane on the left, click Cross-Border Permits.
  4. Click Request a Cross-Border Permit.
  5. On the application page, set related parameters and upload related materials.
    Table 1 Online cross-border permit application

    Parameter

    Applicant Name

    Huawei Cloud UID

    Type of Product

    Bandwidth (M)

    Start Date

    Termination Date

    Customer Type

    Country of the Customer

    Contact Name

    Contact Number

    Type of ID

    ID Number

    Scope of Business

    Number of Employees

    Per Capita Bandwidth

    Branch Location Country

    HUAWEI ID is your account ID. You can take the following steps to obtain your account ID.
    1. Log in to the management console.
    2. Click the username and select My Credentials from the drop-down list.
      Figure 1 My credentials
    3. On the API Credentials page, view the Account ID.
      Figure 2 Obtaining an account ID
    Table 2 Required materials

    Material

    Signature

    Seal

    Description

    A scanned copy of your company's business license

    -

    See the template Huawei Cloud provides for the position of the seal.

    A scanned copy of Huawei Cloud Cross-Border Circuit Service Agreement

    • Sign the material on the signature block.
    • Stamp the seal over the signature.

    A scanned copy of China Unicom Letter of Commitment to Information Security of the Cross-Border Circuit Service

    • Sign the material on the signature block.
    • Stamp the seal over the signature.
    • Specify the bandwidth you estimated and your company name.
  6. Click Submit.
  7. Submit a service ticket to request a cross-border permit.

How Long Will a Cross-Border Permit Be Approved?

Cross-border permits are approved within one working day.

Who Will Approve My request for a Cross-Border Permit?

China Unicom approves cross-border permits and provides you with the cross-border circuit services.

I Have Completed the Real-Name Authentication on Huawei Cloud. Why Do I Also Need to Apply for a Cross-Border Permit Before Using Global Accelerator?

  • Huawei Cloud's real-name authentication is used for billing and issuing invoices.
  • Global Accelerator's real-name authentication is required for China Unicom to approve your cross-border permit, which is required if you want to access an endpoint outside the Chinese mainland. China Unicom will archive your information for auditing if necessary.

Can I Modify the Content of the Global Accelerator Cross-Border Circuit Service Agreement?

No.

The Huawei Cloud Cross-Border Circuit Service Agreement is a standard contract confirmed with China Unicom Shenzhen Branch and cannot be modified.

Can I Download the Materials for My Cross-Border Permit Application on the Console After I Delete Them from My PC?

No, you cannot.

Keep your application materials safe and secure.

Does Huawei Cloud Need to Sign and Stamp the Seal on the Materials for Cross-Border Permit Application?

No.

Huawei Cloud works with China Unicom to enable network communications across borders. China Unicom provides the network circuit services and reviews and archives the application materials for cross-border permits under the requirements of the Ministry of Industry and Information Technology (MIIT).