Help Center/ Cloud Certificate Manager/ FAQs/ FAQs/ SSL Certificate Application and Purchase/ SSL Certificate Selection/ What Can I Do If My Free Certificate Quota Is Used Up?
Updated on 2024-06-18 GMT+08:00
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What Can I Do If My Free Certificate Quota Is Used Up?

The following provides some methods to handle issues you may encounter when you apply for a free certificate:

  • The Create Test Certificate button on the CCM console is grayed out, and you cannot create a free DigiCert DV (Basic) certificate.
  • When you purchase a DigiCert DV (Basic) single-domain certificate (free certificate) on the CCM console, a message is displayed indicating that the number of free certificates has reached the maximum and no more free certificates can be added.

Free Certificate Quota

Each account has a quota of 20 free SSL certificates. If this quota is used up, follow the procedure shown in Figure 1. You can make your choice to meet your needs.

Figure 1 Quota description
  • If you still want to use more free certificates, you can purchase a DigiCert DV (basic) single-domain certificate package to increase the quota of DigiCert DV (basic) single-domain certificates.

    Follow the procedure below to increase the quota.

  • If you want to use a paid certificate, buy one on the purchase page.

Restrictions on Purchasing and Using a Single-domain Certificate Package

  • The DigiCert DV (basic) single-domain certificate package is billed at an additional cost. This means if you have applied for the quota of 20 free certificates under your account for free, you will be billed for this package.
  • You will receive the invoice with the amount equal to how much you pay when you purchase a DigiCert DV (basic) single-domain certificate package. No separate invoice will be issued for the free certificates you apply for using the DigiCert DV (basic) single-domain certificate package.
  • Once purchased, the DigiCert DV (basic) single-domain certificate package cannot be refunded, returned, or replaced.

Procedure

This procedure is intended for free certificates. For paid certificates, see .

  1. Purchase a single-domain certificate package.

    1. Log in to the management console.
    2. On the certificate purchase page, specify parameters.
      • Certificate Type: Select DV (Basic).
      • Certificate Authority: Select DigiCert.
      • Domain Type: Select Single-domain certificate package

      After you specify Certificate Type, Certificate Authority, and Domain Type, Validity Period and Quantity are automatically configured.

      Figure 2 Certificate package
    3. Click Next.
    4. Confirm the order information and agree to the CCM statement by selecting I have read and agree to the Cloud Certificate Manager Statement. Click Pay.
    5. On the displayed page, select a payment method.

  2. Apply for a free certificate.

    For details, see How Can I Apply for a Free SSL Certificate?