Help Center/ Partner Center/ FAQs/ Partner Information Management/ Business Information Authentication/ What Should I Do If Business Information Authentication Fails? Why Do I Need to Upload a Bank Letter?
Updated on 2025-07-24 GMT+08:00

What Should I Do If Business Information Authentication Fails? Why Do I Need to Upload a Bank Letter?

Partners have collaborated with Huawei in procurement, been certified as Huawei suppliers, and have supplier authentication information in the supplier system.

If the bank information submitted for partner business authentication does not match the bank information already in the supplier system, the authentication will fail. In this case, a bank letter must be provided to Huawei's operations support personnel for manual processing, which typically takes 3–5 working days.

Huawei's operations personnel will generate a draft bank letter based on the partner's authenticated bank information. Partners can download the draft bank letter from the Partner Information > Business Information page, stamp or sign it (Note: Do not use a screenshot. Please use a physical stamp, or the banking information review will fail.), and then upload the scanned bank letter with the stamp. After uploading, please wait patiently for the processing results.