Help Center/ Application Operations Management/ FAQs/ Usage FAQs/ What Can I Do If the Log Usage Reaches 90% or Is Full?
Updated on 2023-11-20 GMT+08:00

What Can I Do If the Log Usage Reaches 90% or Is Full?

When the basic edition is used, a message is displayed on the Log Files or Log Search page of Application Operations Management (AOM), indicating that the log usage reaches 90% or is full.

Problem Analysis

  • Cause: For a basic edition, a maximum of 500 MB logs can be stored. When the log storage space is about to reach 500 MB or has reached 500 MB, the preceding message is displayed.
  • Impact: When the log storage space exceeds 500 MB, the ICAgent cannot collect newly printed logs. In addition, you cannot query or analyze newly printed logs on the Log Files or Log Search page.
  • Solution: Switch to the pay-per-use edition. Note that the basic edition is free but the pay-per-use edition is not.

Solution

  1. Log in to the AOM console. In the navigation pane, choose Configuration Management > Log Configuration.

    On the Quota Management tab page, view the current log quota, as shown in the following figure.

    Figure 1 Viewing the log quota

  2. Change the log retention period.