Help Center/ Document Database Service/ FAQs/ Database Performance/ What Can I Do If a Query Error Is Reported After Data Is Written Into the DDS Cluster?
Updated on 2022-09-22 GMT+08:00

What Can I Do If a Query Error Is Reported After Data Is Written Into the DDS Cluster?

Symptom

Data is continuously written into the DDS cluster. After the data is written into the DDS cluster, an error is reported during query.

Example:

W SHARDING [Balancer] Failed to enforce tag ranges :: caused by :: ExceededTimeLimit: Unable to obtain shard utilization information for shard01 due to Operation timed out, request was RemoteCommand xxx -- target: 192.168.*.*:8635, db: admin, cmd:{ getShardStatistics: 1, maxTimeMS: 30000 }

Possible Cause

Data is continuously written into the storage system, causing chunk splitting timeout in the background.

Solution

This is a normal warning error and does not affect operations. You can try again later.