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Help Center/ Direct Connect/ FAQs/ Troubleshooting/ How Do I Test the Network Connectivity Between a Location and the Cloud?

How Do I Test the Network Connectivity Between a Location and the Cloud?

Updated on 2024-10-23 GMT+08:00

To test network connectivity between the location you select and the cloud, add the CIDR block where the local and remote gateways reside to the remote subnet you configure when creating the virtual interface, and then ping the IP address of the local gateway from a VM on the cloud.

If the test fails, check whether:

  • The VM is in the VPC associated with the virtual gateway.
  • The VM IP address is within the local subnet configured when you create the virtual gateway.
  • Security group rules and network ACL rules of the VM allow traffic from the VM to the local gateway configured for the virtual interface.
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