Help Center/ Direct Connect/ FAQs/ Product Consultation/ How Do I Submit a Service Ticket?
Updated on 2022-09-14 GMT+08:00
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How Do I Submit a Service Ticket?

  1. Log in to the management console.
  2. In the upper right corner, choose Service Tickets > Create Service Ticket.
  3. Choose More Products, and click Direct Connect under Network.
  4. Select the service ticket type.
    When you submit a service ticket, selecting a ticket type can accelerate problem handling.
    Figure 1 Ticket types
Parent topic: Product Consultation