Help Center/ DataArts Studio/ FAQs/ DataArts Factory/ Why Can't I Receive Job Failure Alarm Notifications After I Have Configured SMN Notifications?
Updated on 2025-08-05 GMT+08:00
Why Can't I Receive Job Failure Alarm Notifications After I Have Configured SMN Notifications?
Symptom
No job failure alarm notifications are received after SMN notifications for job exceptions or failures have been configured in .
Figure 1 Manage Notification
Solution
To solve the problem, perform the following steps:
- Check whether the failed job is being scheduled. No notification is sent for jobs in the test running state. SMN notifications are sent only for jobs in the scheduling state.
- On the Data Development page, choose to check whether the notification function is enabled.
- Log in to the SMN console and check whether the SMN topic has been subscribed to.
- Check whether the subscription endpoint of the SMN topic has its own name and whether the subscription is confirmed.
- Check whether the SMN channel is normal. You can send messages to your topic on the SMN console to check whether you can receive notifications from SMN.
Parent topic: DataArts Factory
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