What Can I Do If I Cannot Query Traces?

Traces cannot be queried on the CTS console.

Check whether you have configured a proper query time range.
Check whether you have configured filters correctly.
For services that do not differentiate regions, such as IAM, you need to enable CTS and create a tracker named system in the central region (CN North-Beijing4) so that traces can be reported in other regions. To enable IAM to send SMS messages and emails, you also need to configure notification rules in the central region.
If you still cannot query traces after the preceding steps, submit a service ticket for technical support.

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel