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Help Center/ MapReduce Service/ Component Operation Guide (Normal)/ Using Spark2x (for MRS 3.x or Later)/ Common Issues About Spark2x/ Native Spark2x UI Fails to Be Accessed or Is Incorrectly Displayed when Internet Explorer Is Used for Access

Native Spark2x UI Fails to Be Accessed or Is Incorrectly Displayed when Internet Explorer Is Used for Access

Updated on 2022-09-15 GMT+08:00

Question

When Internet Explorer 9, 10, or 11 is used to access the native Spark2x UI, the access fails or the page is incorrectly displayed.

Symptom

Internet Explorer fails to access the native Spark2x UI.

Cause

Some versions of Internet Explorer 9, 10, and 11 fail to process SSL handshakes.

Solution

Use Google Chrome 71 or later for access.

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