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Help Center/ Object Storage Service/ OBS Browser+/ FAQs/ What If "Failed to obtain the user token from IAM." Is Displayed When I Try to Log In to OBS Browser+ Using an Account?

What If "Failed to obtain the user token from IAM." Is Displayed When I Try to Log In to OBS Browser+ Using an Account?

Updated on 2023-03-22 GMT+08:00

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This happens because the HTTP header size is limited by Node.js. Try to set the system environment variables as follows to resolve this problem.

With Windows 10 (64-bit) as an example, perform the following steps:

Choose Settings > System > About.
Choose System info > Advanced system settings. In the displayed System Properties, click Environment Variables.
Click New User Variable or New System Variable, set Variable name to NODE_OPTIONS and Variable value to --max-http-header-size=32768, and click OK.
Restart OBS Browser+ and log in to it.