Updated on 2024-09-04 GMT+08:00

Error Codes

Status Code

Error Code

Error Message

Description

Handling Measure

400

SMS.0007

Agent error.

Agent error.

Contact technical support.

400

SMS.0201

Network busy. Source server failed to connect to API Gateway.

Network busy. Source server failed to connect to API Gateway.

Check the network between the source server and the API gateway.

400

SMS.0202

AK/SK authentication failed. Ensure that the AK and SK are correct.

AK/SK authentication failed. Ensure that the AK and SK are correct.

Check whether you enter the correct AK and SK of the target platform account and whether the account is frozen.

400

SMS.0203

Connection from source server to API Gateway timed out.

Connection from source server to API Gateway timed out.

Check the network between the source server and the API gateway.

400

SMS.0204

Insufficient permissions. Cause: {0[0]}. Obtain the required fine-grained permissions.

Insufficient permissions. Cause: {0[0]}. Obtain the required fine-grained permissions.

Obtain the required fine-grained permissions.

400

SMS.0205

Incorrect system time or time zone on source server.

Incorrect system time or time zone on source server.

Change system time or time zone on source server.

400

SMS.0206

Only x86 servers can be migrated.

Only x86 servers can be migrated.

Use another migration method.

400

SMS.0207

KVM driver not available on source server.

KVM driver not available on source server.

Install the KVM driver.

400

SMS.0208

Failed to send your service statement confirmation to SMS

Failed to send your confirmation to SMS.

Check the network between the source server and the API gateway.

400

SMS.0210

Failed to create file %s on target server

Failed to create file %s on target server.

Check the network and start the migration task again.

400

SMS.0211

Failed to send certificate decryption key to target server

Failed to send the certificate decryption key to the target server.

Check the network and start the migration task again.

400

SMS.0212

Failed to obtain certificate decryption key. Delete the target configuration and configure the target server again

Migration failed because the source server failed to obtain certificate decryption key.

Delete the target configuration and configure the migration task again.

400

SMS.0301

Incorrect proxy information. Check proxy configuration and try again.

Incorrect proxy information. Check proxy configuration and try again.

Modify the proxy information.

400

SMS.0302

Failed to resolve domain name {0[0]}.

Failed to resolve domain name {0[0]}.

Check whether the domain name is reachable.

400

SMS.0303

Unable to access domain name {0[0]}.

Unable to access domain name {0[0]}.

Check whether the domain name is reachable.

400

SMS.0401

No project ID found. Cause: %s

No project ID found. Cause: %s

Contact technical support.

400

SMS.0406

No image found. Cause: %s

No image found. Cause: %s

Contact technical support.

400

SMS.0407

No target server information found. Cause: %s

No target server information found. Cause: %s

Contact technical support.

400

SMS.0408

Failed to obtain details about target server %s. Cause: %s

Failed to obtain details about target server %s. Cause: %s

Contact technical support.

400

SMS.0409

Failed to obtain volume information of target server %s. Cause %s

Failed to obtain volume information of target server %s. Cause %s

Contact technical support.

400

SMS.0410

Failed to obtain NIC information of target server %s. Cause: %s

Failed to obtain NIC information of target server %s. Cause: %s

Contact technical support.

400

SMS.0411

Disk %s does not exist.

Disk %s does not exist.

The disk has been deleted. Migrate the source server again.

400

SMS.0412

Target server %s does not exist.

Target server %s does not exist.

The target server has been deleted. Migrate the source server again.

400

SMS.0413

Failed to query the region where the bucket locates. Cause: %s

Failed to query the region where the bucket locates. Cause: %s

Contact technical support.

400

SMS.0414

Failed to copy logs from the customer's OBS bucket to the destination bucket. Cause: %s

Failed to copy logs from the customer's OBS bucket to the destination bucket. Cause: %s

Contact technical support.

400

SMS.0415

Failed to obtain the target server specifications. Cause: %s

Failed to obtain the target server specifications. Cause: %s

Contact technical support.

400

SMS.0416

No VPC found. Cause: %s

No VPC discovered. Cause: %s

Contact technical support.

400

SMS.0417

No security group found. Cause: %s

No security group discovered. Cause: %s

Contact technical support.

400

SMS.0418

No subnet found. Cause: %s

No subnet discovered. Cause: %s

Contact technical support.

400

SMS.0419

Failed to obtain the volume details of target server %s by calling the combined API. Cause: %s

Failed to obtain the volume details of target server %s by calling the combined API. Cause: %s

Contact technical support.

400

SMS.0420

Failed to obtain the disk details of the target server. Cause: %s

Failed to obtain the disk details of the target server. Cause: %s

Contact technical support.

400

SMS.0421

Failed to obtain the domain ID. Cause: %s

Failed to obtain the domain ID. Cause: %s

Contact technical support.

400

SMS.0422

Failed to obtain the details about the VPC with the specified ID.

Failed to obtain the details about the VPC with the specified ID.

Contact technical support.

400

SMS.0423

The VPC with the specified ID is abnormal.

The VPC with the specified ID is abnormal.

Contact technical support.

400

SMS.0424

The obtained list of disks on the target server has no content.

The obtained list of disks on the target server has no content.

Contact technical support.

400

SMS.0426

Response body too long. Maximum length: %s

Response body too long. Maximum length: %s

Modify the maximum length limit in the configuration file.

400

SMS.0501

Failed to report the task progress to SMS.

Failed to report the task progress to SMS.

Contact technical support.

400

SMS.0502

Source server registration failed. Cause: %s

Source server registration failed. Cause: %s

Contact technical support.

400

SMS.0503

Log upload failed. Cause: %s

Log upload failed. Cause: %s

Contact technical support.

400

SMS.0504

Failed to obtain task details. Cause: %s

Failed to obtain task details. Cause: %s

Contact technical support.

400

SMS.0505

Task %s not found. Check whether the task has been deleted.

Task %s not found. Check whether the task has been deleted.

If the task is not deleted, contact technical support.

400

SMS.0506

Failed to obtain template details. Template ID: %s

Failed to obtain template details. Template ID: %s

Contact technical support.

400

SMS.0507

Source server details deleted. Register it with SMS again.

Source server details deleted. Register it with SMS again.

Register the source server with SMS again.

400

SMS.0508

Failed to obtain commands from the source server. Cause %s

Failed to obtain commands from source server %s. Cause: %s

Contact technical support.

400

SMS.0510

Failed to update the replication status to %s.

Failed to update the replication status to %s.

Contact technical support.

400

SMS.0511

Failed to obtain the private key. Cause: %s

Failed to obtain the private key. Cause: %s

Contact technical support.

400

SMS.0512

Failed to update task details.

Failed to update task details.

Contact technical support.

400

SMS.0513

Failed to add the subtask.

Failed to add the subtask.

Contact technical support.

400

SMS.0514

Updating source server information failed. Cause: {0[0]}

Updating source server information failed. Cause: {0[0]}

Contact technical support.

400

SMS.0515

Migration failed. Source disk information has changed. Delete target server configuration and restart the Agent.

Migration failed. Source disk information has changed. Delete target server configuration and restart the Agent.

Delete target server configuration and restart the Agent.

400

SMS.0516

Failed to execute the synchronization task, because the I/O monitoring module failed to run.

Failed to execute the synchronization task, because the I/O monitoring module failed to run.

Contact technical support.

400

SMS.0519

Not enough space. Delete target configuration, restart Agent, and expand target partition.

Not enough space. Delete target configuration, restart Agent, and expand target partition.

Delete target configuration, restart Agent, and expand target partition.

400

SMS.0601

Target server creation failed. Cause: %s

Target server creation failed. Cause: %s

Contact ECS technical support.

400

SMS.0602

VPC creation failed. Cause: %s

VPC creation failed. Cause: %s

Contact VPC technical support.

400

SMS.0603

Security group creation failed. Cause: %s

Security group creation failed. Cause: %s

Contact VPC technical support.

400

SMS.0604

Failed to add the security group rule. Cause: %s

Failed to add the security group rule. Cause: %s

Contact VPC technical support.

400

SMS.0605

Subnet creation failed. Cause: %s

Subnet creation failed. Cause: %s

Contact VPC technical support.

400

SMS.0606

No general-computing server flavors are available in this AZ. Select another flavor.

No general-computing server flavors are available in this AZ. Select another flavor.

Select another flavor.

400

SMS.0607

cloud-region.json does not contain details about the current region.

cloud-region.json does not contain details about the current region.

Contact technical support.

400

SMS.0608

Volume creation failed. Cause: %s

Volume creation failed. Cause: %s

Contact technical support.

400

SMS.0804

File upload failed.

File upload failed.

Check whether the network is functional.

400

SMS.0805

Failed to migrate partition %s to target server %s.

Failed to migrate partition %s to target server %s.

Handle the problem as instructed in the corresponding case.

400

SMS.0806

Failed to synchronize partition %s to target server %s.

Failed to synchronize partition %s to target server %s.

Handle the problem as instructed in the corresponding case.

400

SMS.0807

Network error between source and target servers.

The network between the source and target servers is abnormal.

Check whether the network is functional.

400

SMS.1101

Failed to start target server %s.

Failed to start target server %s.

Contact technical support.

400

SMS.1102

Failed to stop target server %s.

Failed to stop target server %s.

Contact technical support.

400

SMS.1103

Failed to attach disk %s. Cause: %s

Failed to attach disk %s. Cause: %s

Contact technical support.

400

SMS.1104

Failed to detach disk %s. Cause: %s

Failed to detach disk %s. Cause: %s

Contact technical support.

400

SMS.1105

Disk creation failed. Cause: %s

Disk creation failed. Cause: %s

Contact technical support.

400

SMS.1106

Failed to delete disk %s. Cause: %s

Failed to delete disk %s. Cause: %s

Contact technical support.

400

SMS.1107

Failed to upload the private key and certificate to target server %s. Cause: %s

Failed to upload the private key and certificate to target server %s. Cause: %s

Contact technical support.

400

SMS.1108

Failed to detach disk %s.

Failed to detach disk %s.

Contact technical support.

400

SMS.1109

An exception occurred when the private key and certificate are uploaded to target server %s

An exception occurred when the private key and certificate are uploaded to target server %s.

Contact technical support.

400

SMS.1110

Failed to attach disk %s.

Failed to attach disk %s.

Contact technical support.

400

SMS.1111

Failed to start target server %s. Cause %s

Failed to start target server %s. Cause %s

Contact technical support.

400

SMS.1112

Failed to stop target server %s. Cause: %s

Failed to stop target server %s. Cause: %s

Contact technical support.

400

SMS.1113

Failed to reconfigure partition details on the target server.

Failed to reconfigure partition details on the target server.

Contact technical support.

400

SMS.1114

Failed to send command to the target server.

Failed to send command to the target server.

Contact technical support.

400

SMS.1116

Failed to set type for disk %s. Cause: %s

Failed to set type for disk %s. Cause: %s

Contact technical support.

400

SMS.1117

Failed to generate the RSA key pair on the target server.

Failed to generate the RSA key pair on the target server.

Contact technical support.

400

SMS.1118

Failed to query the content of file %s.

Failed to query the content of file %s.

Contact technical support.

400

SMS.1119

Failed to restart SSHD on the target server.

Failed to restart SSHD on the target server.

Contact technical support.

400

SMS.1120

Command execution on the Windows server failed. Cause: missing command or command parameter.

Command execution on the Windows server failed. Cause: missing command or command parameter.

Contact technical support.

400

SMS.1201

%s not installed.

%s not installed.

Contact technical support.

400

SMS.1202

Public agent image not registered in this region. Download the latest Agent.

Public agent image not registered in this region. Download the latest Agent.

Download the latest Agent.

400

SMS.1203

Insufficient memory on the source server.

Insufficient memory on the source server.

Close programs on source server to release memory.

400

SMS.1204

Failed to create a file on the source server. Cause: %s

Failed to create a file on the source server. Cause: %s

Contact technical support.

400

SMS.1205

Failed to load WMI. Go to the official website to view the solution.

Failed to load WMI. Go to the official website to view the solution.

Handle the problem as instructed in the corresponding case.

400

SMS.1301

Failed to write partition information to the configuration file.

Failed to write partition information to the configuration file.

Contact technical support.

400

SMS.1311

Insufficient disks on the target server.

Insufficient disks on the target server.

Add disks to the target server.

400

SMS.1312

Partition failed. Disk: %s. Cause: %s

Partition failed. Disk: %s. Cause: %s

Contact technical support.

400

SMS.1313

Failed to create physical volume %s. Cause: %s

Failed to create physical volume %s. Cause: %s

Contact technical support.

400

SMS.1314

Formatting failed. Partition: %s. Cause: %s

Formatting failed. Partition: %s. Cause: %s

Contact technical support.

400

SMS.1315

Insufficient free space on target partition %s.

Insufficient free space on target partition %s.

Expand the partition capacity.

400

SMS.1401

Failed to copy the I/O monitoring module.

Failed to copy the I/O monitoring module.

Contact technical support.

400

SMS.1402

SSH client not installed. Install the openssh-clients package and check the installation with ssh -V.

SSH client not installed. Install the openssh-clients package and check the installation with ssh -V.

If the problem persists, contact technical support.

400

SMS.1403

No grub file found. Find it under /boot.

No grub file found. Find it under /boot.

If there is no grub file under /boot, contact technical support.

400

SMS.1404

Disk %s is abnormal. Expected status: %s

Disk %s is abnormal. Expected status: %s

Contact technical support.

400

SMS.1405

Failed to obtain information about disk %s. Cause: %s

Failed to obtain information about disk %s. Cause: %s

Contact technical support.

400

SMS.1406

Failed to obtain the EIP. Cause: %s

Failed to obtain the EIP. Cause: %s

Contact technical support.

400

SMS.1407

Failed to obtain the target server specifications. Cause: %s

Failed to obtain the target server specifications. Cause: %s

Contact technical support.

400

SMS.1408

Snapshot creation failed. Disk: %s. Cause: %s

Snapshot creation failed. Disk: %s. Cause: %s

Contact technical support.

400

SMS.1409

Failed to delete snapshot %s. Cause: %s

Failed to delete snapshot %s. Cause: %s

Contact technical support.

400

SMS.1410

Snapshot %s does not exist.

Snapshot %s does not exist.

Contact technical support.

400

SMS.1411

Snapshot %s is in the %s state.

Snapshot %s is in the %s state.

Contact technical support.

400

SMS.1412

Snapshot %s rollback failed. Cause: %s

Snapshot %s rollback failed. Cause: %s

Contact technical support.

400

SMS.1413

Failed to obtain the status of snapshot %s. Cause: %s

Failed to obtain the status of snapshot %s. Cause: %s

Contact technical support.

400

SMS.1414

The migration module stopped abnormally and cannot synchronize data.

The migration module stopped abnormally and cannot synchronize data.

Contact technical support.

400

SMS.1423

Failed to obtain details about snapshot {0[0]}. Cause: {0[1]}

Failed to obtain details about snapshot {0[0]}. Cause: {0[1]}

Contact technical support.

400

SMS.1501

OS version not supported.

OS version not supported.

Contact technical support.

400

SMS.1502

Target server %s is abnormal. Expected status: %s

Target server %s is abnormal. Expected status: %s

Contact technical support.

400

SMS.1503

Disk %s is not the system boot disk.

Disk %s is not the system boot disk.

Contact technical support.

400

SMS.1504

The sizes of disks on the target server do not match those on the source server.

The sizes of disks on the target server do not match those on the source server.

Contact technical support.

400

SMS.1505

No boot partition found.

No boot partition found.

Contact technical support.

400

SMS.1506

No boot disk found.

No boot disk found.

Contact technical support.

400

SMS.1507

No system partition found.

No system partition found.

Contact technical support.

400

SMS.1508

Mount point, partition, or disk configured in disk.cfg not found.

Mount point, partition, or disk configured in disk.cfg not found.

Check the disk.cfg file.

400

SMS.1509

Invalid disk.cfg file.

Invalid disk.cfg file.

Check the disk.cfg file.

400

SMS.1510

Configure advanced option %s failed. Cause: %s.

Configure advanced option %s failed. Cause: %s

Check the settings.

400

SMS.1511

Failed to check the consistency. Cause: %s

Failed to verify data consistency. Cause: %s

Contact technical support.

400

SMS.1701

The installed Agent cannot migrate the server to this region. Install the latest Agent.

The installed Agent cannot migrate the server to this region. Install the latest Agent.

If the problem persists, contact technical support.

400

SMS.1702

An error occurred when converting the string into the JSON format.

An error occurred when converting the string into the JSON format.

Contact technical support.

400

SMS.1801

Migration or synchronization task failed.

Migration or synchronization task failed.

Contact technical support.

400

SMS.1802

Migration or synchronization task paused.

Migration or synchronization task paused.

Contact technical support.

400

SMS.1805

Migration or synchronization task failed because memory allocation on the target server failed.

The migration or synchronization task failed because memory allocation on the target server failed.

Contact technical support.

400

SMS.1807

Failed to connect to the target server. Check whether its IP address %s is reachable and confirm that port 8900 is enabled.

Failed to connect to the target server. Check whether its IP address %s is reachable and confirm that port 8900 is enabled.

If the connection still fails, contact technical support.

400

SMS.1901

Agent could not read disk information.

Agent could not read disk information.

Contact technical support.

400

SMS.1902

Failed to start the I/O monitoring module.

Failed to start the I/O monitoring module.

Contact technical support.

400

SMS.1903

No valid block data found.

No valid block data found.

Contact technical support.

400

SMS.1904

Failed to create a snapshot for the Windows server.

Failed to create a snapshot for the Windows server.

Contact technical support.

400

SMS.1905

Failed to read the disk information.

Failed to read the disk information.

Contact technical support.

400

SMS.1907

Failed to send the migration command.

Failed to send the migration command.

Contact technical support.

400

SMS.1908

Data transmission failed.

Data transmission failed.

Contact technical support.

400

SMS.1909

Data compression failed.

Data compression failed.

Contact technical support.

400

SMS.1910

Failed to obtain the I/O monitoring data.

Failed to obtain the I/O monitoring data.

Contact technical support.

400

SMS.1911

Boot sector read error.

Boot sector read error.

Contact technical support.

400

SMS.2003

Volume reconfiguration failed.

Volume reconfiguration failed.

Contact technical support.

400

SMS.2004

Failed to back up volume sector details on the target server.

Failed to back up volume sector details on the target server.

Contact technical support.

400

SMS.2007

Failed to write data to disks on the target server.

Failed to write data to disks on the target server.

Contact technical support.

400

SMS.2009

Data decompression failed.

Data decompression failed.

Contact technical support.

400

SMS.2011

Failed to receive data.

Failed to receive data.

Contact technical support.

400

SMS.2012

Failed to read or parse the volume information from the configuration file.

Failed to read or parse the volume information from the configuration file.

Contact technical support.

400

SMS.2013

Failed to open the disk.

Failed to open the disk.

Contact technical support.

400

SMS.2014

Failed to hide the partition information.

Failed to hide the partition information.

Contact technical support.

400

SMS.2015

Failed to restore the partition information.

Failed to restore the partition information.

Contact technical support.

400

SMS.2016

Drive letter restoration failed.

Drive letter restoration failed.

Contact technical support.

400

SMS.2017

Failed to traverse all volumes.

Failed to traverse all volumes.

Contact technical support.

400

SMS.2018

Error in reading the volume boot sector.

Error in reading the volume boot sector.

Contact technical support.

400

SMS.2101

Registry modification failed.

Registry modification failed.

Contact technical support.

400

SMS.2102

Failed to modify the device information.

Failed to modify the device information.

Contact technical support.

400

SMS.2103

Failed to set active partitions.

Failed to set active partitions.

Contact technical support.

400

SMS.2104

Failed to modify BCD configuration.

Failed to modify BCD configuration.

Contact technical support.

400

SMS.2105

Failed to modify boot configuration file.

Failed to modify boot configuration file.

Contact technical support.

400

SMS.2201

Failed to clear disk information.

Failed to clear disk information.

Contact technical support.

400

SMS.2202

Failed to convert the format of disk %s.

Failed to convert the format of disk %s.

Contact technical support.

400

SMS.2203

Failed to create partition %s.

Failed to create partition %s.

Contact technical support.

400

SMS.2204

Failed to format partition %s.

Failed to format partition %s.

Contact technical support.

400

SMS.2205

Failed to update the partition information.

Failed to update the partition information.

Contact technical support.

400

SMS.2301

Failed to start ntcldst.

Failed to start ntcldst.

Contact technical support.

400

SMS.2802

Failed to connect to the target server. Check whether its IP address %s is reachable and port 8899 is enabled.

Failed to connect to the target server. Check whether its IP address %s is reachable and port 8899 is enabled.

If the connection still fails, contact technical support.

400

SMS.3101

Failed to modify the configuration file of the target server. Cause: %s

Failed to modify the configuration file of the target server. Cause: %s

Contact technical support.

400

SMS.3102

Failed to modify the initrd file on the target server. Cause: %s

Failed to modify the initrd file on the target server. Cause: %s

Contact technical support.

400

SMS.3103

Failed to execute bootloader on the target server. Cause: %s

Failed to execute bootloader on the target server. Cause: %s

Contact technical support.

400

SMS.3104

Failed to read /etc/fstab on the source server. Cause: %s

Failed to read /etc/fstab on the source server. Cause: %s

Contact technical support.

400

SMS.3202

Failed to create volume group %s. Cause: %s

Failed to create volume group %s. Cause: %s

Contact technical support.

400

SMS.3203

Failed to create logical volume %s. Cause: %s

Failed to create logical volume %s. Cause: %s

Contact technical support.

400

SMS.3204

Failed to create swap partition %s. Cause: %s

Failed to create swap partition %s. Cause: %s

Contact technical support.

400

SMS.3205

Failed to mount partition %s to directory %s. Cause: %s

Failed to mount partition %s to directory %s. Cause: %s

Contact technical support.

400

SMS.3206

Failed to obtain the UUID of the partition on the target server. Cause: %s

Failed to obtain the UUID of the partition on the target server. Cause: %s

Contact technical support.

400

SMS.3207

Failed to create file %s on the target server. Cause: %s

Failed to create file %s on the target server. Cause: %s

Contact technical support.

400

SMS.3208

Failed to write file %s on the target server. Cause: %s

Failed to write file %s on the target server. Cause: %s

Contact technical support.

400

SMS.3209

Failed to assign execution permission to the script on the target server. Cause: %s

Failed to assign execution permission to the script on the target server. Cause: %s

Contact technical support.

400

SMS.3210

Failed to format partition {0[0]} to {0[1]}. Cause: {0[2]}

Failed to format partition {0[0]} to {0[1]}. Cause: {0[2]}

Contact technical support.

400

SMS.3300

Failed to read the configuration file for Linux block-level migration.

Failed to read the configuration file for Linux block-level migration.

Download the latest Agent.

400

SMS.3301

Failed to load the SSL certificate.

Failed to load the SSL certificate.

Create a migration task again.

400

SMS.3401

Download of RSA public and private keys failed. HTTP Status Code: %s

Download of RSA public and private keys failed. HTTP Status Code: %s

Contact technical support.

400

SMS.3402

Download of RSA public and private keys failed.

Download of RSA public and private keys failed.

Contact technical support.

400

SMS.3802

Failed to establish an SSH connection with the target server.

Failed to establish an SSH connection with the target server.

Check the network.

400

SMS.3803

The connection to the target server failed, because an error occurred during the public key verification on the target server.

The connection to the target server failed, because an error occurred during the public key verification on the target server.

Contact technical support.

400

SMS.3804

The connection to the target server failed due to invalid connection credential.

The connection to the target server failed due to invalid connection credential.

Contact technical support.

400

SMS.3805

The connection to the target server timed out.

The connection to the target server timed out.

Check the network.

400

SMS.3806

The connection to the target server was rejected.

The connection to the target server was rejected.

Contact technical support.

400

SMS.3807

Failed to upload the file to the target server.

Failed to upload the file to the target server.

Contact technical support.

400

SMS.3808

Failed to ping target server.

Failed to ping target server.

Check the network environment.

400

SMS.5101

Agent installation failed.

Agent installation failed.

Contact technical support.

400

SMS.5102

Agent startup failed because the noexec permission is unavailable on /tmp in Linux.

Agent startup failed because the noexec permission is unavailable on /tmp in Linux.

Grant the noexec permission to the /tmp directory.

400

SMS.5103

Agent startup failed due to insufficient space on /tmp in Linux.

Agent startup failed due to insufficient space on /tmp in Linux.

Increase the size of /tmp.

400

SMS.5104

Failed to paste AK or SK.

Failed to paste AK or SK.

Restart the Agent.

400

SMS.5105

Agent startup failed because the current shell character set is wrong.

Agent startup failed because the current shell character set is wrong.

Set the coding mode of the character set to UTF-8.

400

SMS.5106

Internal error. Failed to create a temporary directory.

Internal error. Failed to create a temporary directory.

Run the Agent as administrator.

400

SMS.5107

Failed to open the file for writing.

Failed to open the file for writing.

Contact technical support.

400

SMS.5108

Failed to execute df -TH.

Failed to execute df -TH.

Check whether a mounted device is offline or does not exist.

400

SMS.5109

The application cannot be started due to incorrect parallel configuration.

The application cannot be started due to incorrect parallel configuration.

Run SMSAgentDeploy.exe directly.

400

SMS.5110

The Windows Agent unable to launch.

The Windows Agent unable to launch.

Unlock the file and try again.

400

SMS.5111

Agent startup failed. Multiple volume groups found with the same name.

Agent startup failed. Multiple volume groups found with the same name.

Contact technical support.

400

SMS.5301

Booting with GRUB failed.

Booting with GRUB failed.

Reinstall the GRUB bootloader.

400

SMS.5302

Failed to install the KVM driver.

Failed to install the KVM driver.

Uninstall the Xen driver and install the KVM driver.

400

SMS.5401

Disks of the Windows target server are offline.

Disks of the Windows target server are offline.

Bring the disks online manually.

400

SMS.5402

Network error on the target server running Windows 2003.

Network error on the target server running Windows 2003.

Use another migration method.

400

SMS.5403

Progress is slow or suspended.

Progress is slow or suspended.

Check whether the bandwidth is too low.

400

SMS.5404

The target server running CentOS 6.x cannot access the Internet.

The target server running CentOS 6.x cannot access the Internet.

Contact technical support.

400

SMS.5601

The disk usage changes greatly after migration.

The disk usage changes greatly after migration.

Contact technical support.

400

SMS.5602

Time error occurred in the target server running Linux.

Time error occurred in the target server running Linux.

Use NTP for time synchronization.

400

SMS.5603

The target server running Windows cannot access the Internet.

The target server running Windows cannot access the Internet.

Reinstall the NIC driver.

400

SMS.5604

The MySQL service on the target server cannot be started.

The MySQL service on the target server cannot be started.

Stop services and synchronize data again.

400

SMS.5605

After the migration is complete, the target server starts and the System Recovery Options window is displayed.

After the migration is complete, the target server starts and the System Recovery Options window is displayed.

Contact technical support.

400

SMS.5606

Windows fails to start because the Xen driver is abnormal.

Windows fails to start because the Xen driver is abnormal.

Contact technical support.

400

SMS.6000

Service error.

Service error.

Contact technical support.

400

SMS.6001

The source server name is a required field.

The source server name is a required field.

Specify the source server name.

400

SMS.6002

Source server names must consist of 4 to 20 characters.

Source server names must consist of 4 to 20 characters.

Specify a source server name containing 4 to 20 characters.

400

SMS.6003

Uppercase letters, lowercase letters, and digits are allowed.

Uppercase letters, lowercase letters, and digits are allowed.

Specify a source server name with uppercase letters, lowercase characters, or digits.

400

SMS.6004

Invalid subtask name.

Invalid subtask name.

Enter a valid subtask name.

400

SMS.6005

The status of the sourceServer does not meet the requirements.

The source server status does not meet requirements.

Contact technical support.

400

SMS.6010

The request body is not in the JSON format.

The request body is not in the JSON format.

Set the request body as required.

400

SMS.6011

The JSON request body does not meet the specifications.

The JSON request body does not meet the specifications.

Set the request body as required.

400

SMS.6012

Empty request body.

Empty request body.

Set the request body as required.

400

SMS.6013

Incomplete request parameters.

Incomplete request parameters.

Check whether all required parameters are included.

400

SMS.6014

The parameter part in the request body is too long.

The parameter part in the request body is too long.

Modify the request parameters.

400

SMS.6015

The request header is missing.

The request header is missing.

Add a request header.

400

SMS.6016

The header type must be application/json.

The header type must be application/json.

Ensure that the request header type is application/json.

400

SMS.6020

The command name is missing.

The command name is missing.

Contact technical support.

400

SMS.6021

The command from the Agent is inconsistent with that from SMS.

The command from the Agent is inconsistent with that from SMS.

Enter the command from SMS correctly.

400

SMS.6022

Incorrect result format.

Incorrect result format.

Set the result in the correct format.

400

SMS.6023

Incorrect result_detail format.

Incorrect result_detail format.

Set result_detail in the correct format.

400

SMS.6030

Invalid source server ID.

Invalid source server ID.

Enter a correct source server ID.

400

SMS.6031

The target server information is missing.

The target server information is missing.

Enter the required target server information.

400

SMS.6032

The target server ID is missing.

The target server ID is missing.

Enter the target server ID.

400

SMS.6033

The disk information is missing.

The disk information is missing.

Enter the disk information of the target server.

400

SMS.6034

Invalid region name.

Invalid region name.

Enter a valid region name.

400

SMS.6035

Domain ID is missing.

Domain ID is missing.

Enter the domain ID.

400

SMS.6101

Invalid migration progress.

Invalid migration progress.

Enter an integer ranging from 0 to 100.

400

SMS.6102

Parameters do not meet the JSON format requirements.

Parameters do not meet the JSON format requirements.

Check whether the JSON format is correct.

400

SMS.6103

Disk ID is missing.

Disk ID is missing.

Enter a disk ID.

400

SMS.6104

Physical volume name is missing.

Physical volume name is missing.

Enter a volume name.

400

SMS.6105

Physical volume size is missing or invalid.

Physical volume size is missing or invalid.

Enter a valid volume size.

400

SMS.6301

Database read or write error.

Database read or write error.

Contact technical support.

400

SMS.6302

No migration speed limit found.

No migration speed limit found.

Reset the migration speed limit

400

SMS.6303

The installed Agent is of an earlier version. Download the latest version.

The installed Agent is of an earlier version. Download the latest version.

Download the latest version.

400

SMS.6304

Fail to get config information.

Fail to get configuration information.

Contact technical support.

400

SMS.6401

Unsupported encoding mode.

Unsupported encoding mode.

Use a correct encoding mode.

400

SMS.6402

The algorithm does not exist.

The algorithm does not exist.

Contact technical support.

400

SMS.6403

Failed to split into strings of the specified size.

Failed to split into strings of the specified size.

Contact technical support.

400

SMS.6404

An error occurred during integer conversion.

An error occurred during integer conversion.

Contact technical support.

400

SMS.6405

Invalid time format.

Invalid time format.

Check the time format.

400

SMS.6407

Current quota is not enough, please use MgC.

Insufficient quota. Please use MgC.

Use MgC for migration.

400

SMS.6501

You can add up to 1,000 source servers.

You can add up to 1,000 source servers.

Delete the source servers that have been migrated.

400

SMS.6502

Environment check cannot be performed on the source server in the CHECKING state.

Environment check cannot be performed on the source server in the CHECKING state.

Contact technical support.

400

SMS.6503

Failed to obtain the OS version of the source server.

Failed to obtain the OS version of the source server.

Enter the OS version of the source server.

400

SMS.6504

Unsupported source server OS version or firmware type.

Unsupported source server OS version or firmware type.

Review which source server OSs and firmware types are supported.

400

SMS.6505

Unknown source firmware type. It must be BIOS or UEFI.

Unknown source firmware type. It must be BIOS or UEFI.

Use another migration method.

400

SMS.6506

Failed to obtain the number of source server CPUs.

Failed to obtain the number of source server CPUs.

Contact technical support.

400

SMS.6507

Failed to open the system directory of the source server.

Failed to open the system directory of the source server.

Contact technical support.

400

SMS.6508

Incompatible disk format on the source server. Only GPT and MBR are compatible.

Incompatible disk format on the source server. Only GPT and MBR are compatible.

Use another migration method.

400

SMS.6509

Incompatible file system of the source server.

Incompatible file system of the source server.

Use another migration method.

400

SMS.6510

The source server OS is an OEM system.

The source server OS is an OEM system.

Activate the system after migration.

400

SMS.6511

The source server lacks driver files.

The source server lacks driver files.

Contact technical support.

400

SMS.6512

The system services required for the migration on the source server are not running normally.

The system services required for the migration on the source server are not running normally.

Contact technical support.

400

SMS.6513

No administrator permissions on the source server.

No administrator permissions on the source server.

Check whether the current account has the administrator permissions.

400

SMS.6514

Failed to obtain the memory size of the source server.

Failed to obtain the memory size of the source server.

Contact technical support.

400

SMS.6515

The source server is paravirtualized.

The source server is paravirtualized.

Use another migration method.

400

SMS.6516

The Linux bootloader must be GRUB.

The Linux bootloader must be GRUB.

Check whether the Linux bootloader is GRUB.

400

SMS.6517

rsync not installed on the source server.

rsync not installed on the source server.

Install rsync on the source server.

400

SMS.6518

The source server has a raw device.

The source server has a raw device.

Use another migration method.

400

SMS.6519

Failed to obtain disk information.

Failed to obtain disk information.

Contact technical support.

400

SMS.6520

The source server is not in the AVAILABLE state.

The source server is not in the AVAILABLE state.

Check the source server status.

400

SMS.6521

Token-based authentication failed.

Token-based authentication failed.

Use the correct token.

400

SMS.6522

The X-Auth-Token header field is missing.

The X-Auth-Token header field is missing.

Add X-Auth-Token.

400

SMS.6523

Apply for the permission required to operate SMS.

Apply for the permission required to operate SMS.

Ensure that you have the sms_administrator permission.

400

SMS.6524

This operation is not allowed because you are not an OBT user.

This operation is not allowed because you are not an OBT user.

Join the OBT.

400

SMS.6525

Insufficient balance.

Insufficient balance.

Ensure that the account balance is no less than ¥100 CNY.

400

SMS.6526

Insufficient quota to clone the target server.

Insufficient quota to clone the target server.

Increase the cloud server quota.

400

SMS.6527

The resource in the task does not belong to you.

The resource in the task does not belong to you.

Check the resources that belong to you.

400

SMS.6528

Complete real-name authentication to invoke the SMS APIs.

Complete real-name authentication to invoke the SMS APIs.

Complete real-name authentication first.

400

SMS.6529

SMS API call failed. Your account is in arrears.

SMS API call failed. Your account is in arrears.

Ensure that the account balance is no less than ¥100 CNY.

400

SMS.6530

Invalid source server IP address.

Invalid source server IP address.

Enter a correct source server IP address.

400

SMS.6531

The boot partition does not exist.

The boot partition does not exist.

Check whether the boot partition of the source server exists.

400

SMS.6532

The system disk must be on the first disk.

The system disk must be on the first disk.

Check whether the system disk is on the first disk.

400

SMS.6533

VSS not installed on the source server.

VSS not installed on the source server.

Check whether VSS has been installed and started.

400

SMS.6534

No system directory information read.

No system directory information read.

Contact technical support.

400

SMS.6535

Servers booted with UEFI do not support auto-creation of target servers for migration.

Servers booted with UEFI do not support auto-creation of target servers for migration.

Create a target ECS booted with UEFI and select the ECS as the target server.

400

SMS.6536

The source server runs Windows 2003. Network may be unavailable after migration.

The source runs Windows Server 2003. Network may be unavailable after migration.

Upgrade the system and perform the migration.

400

SMS.6537

SMS cannot migrate system disks larger than 1 TB.

SMS cannot migrate system disks larger than 1 TB.

Decrease the size of the source system disk.

400

SMS.6538

The new partition or logical volume size is less than the used space size.

The new partition or logical volume size is less than the used space size.

Ensure that the new partition or logical volume size is at least 1 GB larger than the used space size.

400

SMS.6540

Partitions on target servers running Windows cannot be reduced.

Partitions on target servers running Windows cannot be reduced.

Resize the partitions on source disks and restart the Agent

400

SMS.6544

Network condition for migration is poor.

Network condition for migration is poor.

Contact technical support.

400

SMS.6547

Excessive read/write latency has been detected for the source disks. It may slow down the migration or synchronization.

Excessive read/write latency has been detected for the source disks. It may slow down the migration or synchronization.

Optimize the disk performance.

400

SMS.6548

The migration network performs poorly. It may slow down the migration or synchronization.

The migration network performs poorly. It may slow down the migration or synchronization.

Optimize the network performance.

400

SMS.6560

Failed to obtain the project-level token.

Failed to obtain the project-level token.

Contact technical support.

400

SMS.6561

The target server is not booted with UEFI. Create a target server using the image whose boot mode is UEFI.

The target server is not booted with UEFI. Create a target server using the image whose boot mode is UEFI.

Create a target server using the image whose boot mode is UEFI.

400

SMS.6601

Invalid OS type.

Invalid OS type.

Set os_type by referring to SMS API Reference.

400

SMS.6602

Invalid target server EIP.

Invalid target server EIP.

Enter an IP address in the correct format.

400

SMS.6603

The connection to SMS was lost.

The connection to SMS was lost.

Re-establish the connection between the source server and SMS. For details, see "Migration Network" in SMS FAQs.

400

SMS.6604

Failed to obtain ACL or firewall details for the target server.

Failed to obtain ACL or firewall details for the target server.

Contact technical support.

400

SMS.6605

ACL or security group configuration error.

ACL or security group configuration error.

Modify the ACL or security group configuration.

400

SMS.6610

The OS in the task conflicts with the source server OS.

The OS in the task conflicts with the source server OS.

Check whether the OS in the task is consistent with the source server OS.

400

SMS.6611

Insufficient partition space than required.

Insufficient partition space than required.

Increase the partition space.

400

SMS.6612

Invalid partition size. The partition size must be an integer multiple of MB.

Invalid partition size. The partition size must be an integer multiple of MB.

Enter a valid partition size.

400

SMS.6613

33 MB of space must be reserved for GPT disks.

33 MB of space must be reserved for GPT disks.

Reserve 33 MB of space for GPT disks.

400

SMS.6614

The target disk space must be greater than the total space of all partitions.

The target disk space must be greater than the total space of all partitions.

Increase the target disk space.

400

SMS.6615

The target server has been added to a migration task.

The target server has been added to a migration task.

Change another server.

400

SMS.6616

The current OS does not support block-level migration.

The current OS does not support block-level migration.

Use another migration method.

400

SMS.6617

The current kernel does not support block-level migration.

The current kernel does not support block-level migration.

Use another migration method.

400

SMS.6618

Failed to obtain kernel details.

Failed to obtain kernel details.

Contact technical support.

400

SMS.7101

Template does not exist.

Template does not exist.

Check whether the template exists.

400

SMS.7111

All tasks associated with this template must be deleted first.

All tasks associated with this template must be deleted first.

Delete the associated tasks first.

400

SMS.7112

Duplicate template name.

Duplicate template name.

Change the template name.

400

SMS.7301

The specified migration project does not exist.

The specified migration project does not exist.

Check whether the migration project exists.

400

SMS.7303

Invalid migration project parameters.

Invalid migration project parameters.

Check the project parameters.

400

SMS.7304

The default migration project does not exist.

The default migration project does not exist.

Create a default migration project first.

400

SMS.7311

All source servers associated with the migration project must be deleted first.

All source servers associated with the migration project must be deleted first.

Delete all associated source servers first.

400

SMS.7312

Duplicate migration project name.

Duplicate migration project name.

Change the migration project name.

400

SMS.7313

The default migration project already exists.

The default migration project already exists.

Contact technical support.

400

SMS.7321

The region name in the template is inconsistent with that in the migration project.

The region name in the template is inconsistent with that in the migration project.

Contact technical support.

400

SMS.7501

No application ID generated.

No application ID generated.

Contact technical support.

400

SMS.7602

The specified source server does not exist.

The specified source server does not exist.

Check whether the source server exists.

400

SMS.7604

Failed to generate the source server ID.

Failed to generate the source server ID.

Contact technical support.

400

SMS.7605

There is a migration task on the source server.

There is a migration task on the source server.

Delete the task and create a new one.

400

SMS.7606

No migration task running on the source server.

No migration task running on the source server.

Contact technical support.

400

SMS.7703

Task does not exist.

Task does not exist.

Check whether the task exists.

400

SMS.7705

An error occurred when processing JSON files during task creation.

An error occurred when processing JSON files during task creation.

Contact technical support.

400

SMS.7706

Task update failed.

Task update failed.

Contact technical support.

400

SMS.7711

Invalid task name.

Invalid task name.

Enter a valid task name.

400

SMS.7712

Invalid task type.

Invalid task type.

Enter a valid task type.

400

SMS.7713

Only tasks in the Ready for next, Paused, or Error state can be started.

Only tasks in the Ready for next, Paused, or Error state can be started.

Change the task status.

400

SMS.7714

Only running tasks can be paused.

Only running tasks can be paused.

Change the task status.

400

SMS.7715

Only tasks in the Finished state or in the Continuous synchronization stage can be synchronized.

Only tasks in the Finished state or in the Continuous synchronization stage can be synchronized.

Change the task status.

400

SMS.7716

Logs can be collected only after the current log collection is completed.

Logs can be collected only after the current log collection is completed.

Wait until the current log collection is complete.

400

SMS.7717

Logs can be collected after the migration task is started.

Logs can be collected after the migration task is started.

Start the task first.

400

SMS.7718

Only tasks in the Synchronization failed state can be rolled back.

Only tasks in the Synchronization failed state can be rolled back.

Change the task status.

400

SMS.7719

Tasks in current state cannot be deleted.

Tasks in current state cannot be deleted.

Change the task status.

400

SMS.7721

Only target servers in tasks in the Continuous synchronization state can be cloned or started.

Only target servers in tasks in the Continuous synchronization state can be cloned or started.

Change the task status.

400

SMS.7722

Only tasks where the target servers have successfully started can be restarted.

Only tasks where the target servers have successfully started can be restarted.

Check whether the target server for the task has been started successfully.

400

SMS.7723

Failed to delete the task. Ensure that the Agent is connected.

Failed to delete the task. Ensure that the Agent is connected.

Ensure that the Agent is connected.

400

SMS.7724

No project ID found.

No project ID found.

Contact technical support.

400

SMS.7725

No region information found.

No region information found.

Contact technical support.

400

SMS.7726

Failed to update the migration status or stage of the source server. Field copystate or migrationcycle is missing in the request body.

Failed to update the migration status or stage of the source server. The copystate or migrationcycle field is missing in the request body.

Add the copystate or migrationcycle field to the request body.

400

SMS.7727

Failed to update the migration status or stage of the source server. Field copystate or migrationcycle in the request body is empty.

Failed to update the migration status or stage of the source server. The copystate or migrationcycle field in the request body is empty.

Specify a value for copystate or migrationcycle in the request body.

400

SMS.7728

Change server replication state or migration cycle failed. Values of copystate and migrationcycle do not match.

Failed to update the migration status or stage for the source server. Fields copystate and migrationcycle do not match.

Setcopystate and migrationcycle according to the following rules:

  • If the value of migrationcycle is checking, the value of copystate can be unavailable, waiting, or unconnected.

  • If the value of migrationcycle is setting, the value of copystate can be waiting or unconnected.

  • If the value of migrationcycle is replicating, the value of copystate can be initialize, replicate, deleting, stopping, error, stopped, or unconnected.

  • If the value of migrationcycle is syncing, the value of copystate can be syncing, cloning, deleting, stopping, error, stopped, or unconnected.

  • If the value of migrationcycle is cutovering, the value of copystate can be cutovering, deleting, stopping, error, stopped, or unconnected.

  • If the value of migrationcycle is cutovered, the value of copystate can be finished, deleting, stopping, error, stopped, or unconnected.

400

SMS.8101

Failed to stop the target server.

Failed to stop the target server.

Contact technical support.

400

SMS.8102

The target server is missing.

The target server is missing.

Set the parameter for the target server.

400

SMS.8103

The target server does not exist.

The target server does not exist.

Check whether the server has been deleted.

400

SMS.8104

Failed to obtain details about the target server.

Failed to obtain details about the target server.

Contact technical support.

400

SMS.8105

Failed to obtain the details about disks on the target server.

Failed to obtain the details about disks on the target server.

Contact technical support.

400

SMS.8106

Invalid information about disks on the target server.

Invalid information about disks on the target server.

Check whether the target disk information is correct.

400

SMS.8107

No agent image found on the target server.

No agent image found on the target server.

Check whether the image has been deleted.

400

SMS.8108

Disk attachment failed.

Disk attachment failed.

Contact technical support.

400

SMS.8109

No source server found.

No source server found.

Check whether the server record has been deleted.

400

SMS.8110

Disk detachment failed.

Disk detachment failed.

Contact technical support.

400

SMS.8111

No disk information found.

No disk information found.

Check whether the target disk information is correct.

400

SMS.8112

No snapshot information found.

No snapshot information found.

Check whether the snapshot exists.

400

SMS.8113

The snapshot does not exist.

The snapshot does not exist.

Check whether the snapshot has been deleted.

400

SMS.8114

Failed to unlock the target server.

Failed to unlock the target server.

Check whether you have the permission to perform this operation.

400

SMS.9001

Invalid parameters.

Invalid parameters.

Check whether the parameters are correctly specified.

400

SMS.9002

User tags are not supported.

User tags are not supported.

User tags are not supported temporarily.

400

SMS.9003

Insufficient permissions.

Insufficient permissions.

Obtain corresponding fine-grained permissions.

400

SMS.9004

The current account does not have the permission to execute policy {0}.

Insufficient permissions to perform {0}.

Obtain corresponding fine-grained permissions.

400

SMS.9005

Failed to bind the enterprise project.

Failed to bind the enterprise project.

Contact technical support.

400

SMS.9905

Password query is not allowed on tasks in the current state.

Password query is not supported for tasks in the current state.

Query passwords only when the task is in a replicating or syncing state.

403

SMS.6542

Your account has been frozen!

Your account has been frozen.

Contact technical support.