Help Center/ ROMA Connect/ API Reference/ Appendix/ Error Codes/ Error Codes of Public Resource APIs

Updated on 2025-07-18 GMT+08:00

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Error Codes of Public Resource APIs

Status Code	Error Codes	Error Message	Description	Solution
400	ROMA.1000	No token is available in the request.	No token is available in the request.	Add the token field to the header of the request.
400	ROMA.10010	Failed to create the task.	Failed to create the task.	Rectify the fault against the failure cause, and try again.
400	ROMA.10011	Failed to decompress the file.	Failed to decompress the file.	Rectify the fault against the failure cause, and try again.
400	ROMA.10012	An asset management task is running.	An asset management task is running.	Try again after the task is complete.
400	ROMA.10013	Only .zip files are supported. The file name must start with a letter or digit. Among all the special characters, only the plus sign (+), minus sign (-), and underscore (_) are allowed.	Only .zip files are supported. The file name must start with a letter or digit. Among all the special characters, only the plus sign (+), minus sign (-), and underscore (_) are allowed.	Check whether the conditions are met and try again.
400	ROMA.1002	Incorrect token in the request.	Incorrect token in the request.	Add the correct token to the header of the request.
400	ROMA.1006	You do not have the permissions required to perform this operation.	You do not have the permissions required to perform this operation.	Grant the required permissions to the user account on the IAM console.
400	ROMA.1007	Invalid request URL.	Invalid request URL.	Modify the request URL.
400	ROMA.11011	Failed to write the dictionary information to etcd.	Failed to write the dictionary information to etcd.	Provide your instance ID to technical support for assistance.
400	ROMA.12001	You do not have the permissions required to operate the application.	You do not have the permissions required to operate the application.	Use an account that has the required permissions.
400	ROMA.12002	The user does not support this feature.	The user does not support this feature.	Add operation permissions for this feature.
400	ROMA.13000	Invalid parameters.	Invalid parameters.	Use valid parameters.
400	ROMA.13001	No request body is available.	No request body is available.	Add a request body.
400	ROMA.13002	The route description length exceeds the limit.	The route description length exceeds the limit.	Shorten the route description.
400	ROMA.13003	The route is invalid or conflicts with another route.	The subservice update routes failed.	Configure a correct route.
400	ROMA.13011	The dictionary does not exist.	The dictionary does not exist.	Check whether the accessed dictionary information is correct.
400	ROMA.13012	The dictionary already exists.	The dictionary already exists.	Modify or create a dictionary.
400	ROMA.13013	The parent dictionary is invalid.	The parent dictionary is invalid.	Create a valid parent dictionary.
400	ROMA.13014	The system dictionary cannot be deleted.	The system dictionary cannot be deleted.	Do not delete the system dictionary.
400	ROMA.14001	The application does not exist.	The application does not exist.	Check whether the application information is correct.
400	ROMA.14002	The instance does not exist.	The instance does not exist.	Check whether the instance information is correct.
400	ROMA.14003	The instance is not running.	The instance is not running.	Perform the operation when the instance is running.
400	ROMA.14011	The application already exists.	The application already exists.	Enter the correct application name.
400	ROMA.14012	The application key already exists.	The application key already exists.	Use another key or modify the existing key.
400	ROMA.14014	The application cannot be deleted because it contains resources.	The application cannot be deleted because it contains resources.	View the application details, delete resources under the application, and then delete the application.
400	ROMA.15002	Insufficient instance quota.	Insufficient instance quota.	Delete useless instances or apply for a higher instance quota.
400	ROMA.15011	Failed to query the database.	Failed to query the database.	Provide your instance ID to technical support for assistance.
400	ROMA.15012	Failed to update the database.	Failed to update the database.	Provide your instance ID to technical support for assistance.
400	ROMA.15013	The resource tenant does not exist.	The resource tenant does not exist.	Provide your instance ID to technical support for assistance.
400	ROMA.15014	The LVS VM does not exist.	The LVS VM does not exist.	Provide your instance ID to technical support for assistance.
400	ROMA.15015	The subnet IP address of the LVS does not exist.	The subnet IP address of the LVS does not exist.	Provide your instance ID to technical support for assistance.
400	ROMA.15016	Failed to create the NIC for the subnet.	Failed to create the NIC for the subnet.	Provide your instance ID to technical support for assistance.
400	ROMA.15017	Failed to create the sub-service.	Failed to create the sub-service.	Click the instance name to view the error details of the sub-service, and rectify the fault as instructed. If the error persists, provide the instance ID to technical support for assistance.
400	ROMA.15018	Invalid OBS address.	Invalid OBS address.	Provide your instance ID to technical support for assistance.
400	ROMA.15019	Invalid VPC CIDR.	Invalid VPC CIDR.	Use a VPC with a valid CIDR.
400	ROMA.15023	REST request failed.	REST request failed.	The network is abnormal or the peer service is abnormal.
400	ROMA.4001000	Invalid parameters.	Invalid parameters.	Correct the parameter values.
400	ROMA.4001001	The ROMA Connect instance name already exists.	The ROMA Connect instance name already exists.	Use another ROMA Connect instance name.
400	ROMA.4001010	The ROMA Connect instance name is invalid.	The ROMA Connect instance name is invalid.	Use a valid ROMA Connect instance name.
400	ROMA.4001012	The maintenance time window parameter of the ROMA Connect instance is invalid.	The maintenance time window parameter of the ROMA Connect instance is invalid.	Modify the maintenance time window parameter.
400	ROMA.4001016	Failed to create the LVS.	Failed to create the LVS.	Increase the quota, and contact technical support to expand the resources. 2. Check whether the CIDR block of the VPC used to create the instance is --, which means that the CIDR block is not configured. If yes, set the CIDR block of the VPC as the same CIDR block of the subnet.
400	ROMA.4001017	The token has expired.	The token has expired.	Obtain another token.
400	ROMA.4001019	This operation cannot be performed on instances in the current status.	This operation cannot be performed on instances in the current status.	Provide your instance ID to technical support for assistance.
400	ROMA.4001024	The password is too simple.	The password is too simple.	Use another password.
400	ROMA.4001025	The ROMA Connect instance does not exist.	The ROMA Connect instance does not exist.	On the ROMA Connect console, check whether the instance corresponding to the instance ID exists. If no, check the instance ID.
400	ROMA.4001026	The ROMA Connect instance is not running.	The ROMA Connect instance is not running.	Check the instance status on the ROMA Connect console. If the instance is abnormal, contact technical support.
400	ROMA.4001027	The application does not exist.	The application does not exist.	Check whether the application exists.
400	ROMA.4001028	The application already exists.	The application already exists.	Check whether the application already exists.
400	ROMA.4001029	Invalid application name.	Invalid application name.	Use another application name that contains 1 to 256 characters, including letters, digits, underscores (_), hyphens (-), and periods (.).
400	ROMA.4001030	The application description is too long.	The application description is too long.	Shorten the application description.
400	ROMA.4001031	Failed to write data into etcd.	Failed to write data into etcd.	Provide your instance ID to technical support for assistance.
400	ROMA.4001033	The application cannot be deleted because it contains resources.	The application cannot be deleted because it contains resources.	View the application details, delete resources under the application, and then delete the application.
400	ROMA.4001034	The application quota is insufficient.	The application quota is insufficient.	The number of applications has reached the maximum allowed limit. Apply for a higher quota.
400	ROMA.4001040	Invalid application key.	Invalid application key.	Check that the application key contains 3 to 200 characters, including digits, letters, and hyphens (-).
400	ROMA.4001041	Invalid application secret.	Invalid application secret.	Check that the application secret contains 8 to 128 characters, including digits and letters.
400	ROMA.4001053	Another order for deleting the instance is in progress.	Another order for deleting the instance is in progress.	Process the ongoing order first.
400	ROMA.4011000	The user token in the request does not match the project ID.	The user token in the request does not match the project ID.	Check whether the token or project ID in the request has been tampered with.
400	ROMA.4030001	You do not have the permissions required for this resource.	You do not have the permissions required for this resource.	Check whether the resource corresponding to the ID belongs to the current user.
400	ROMA.4031001	Insufficient quota.	Insufficient quota.	Provide your account name to technical support for assistance.
400	ROMA.4031005	The trial instance quota is insufficient.	The trial instance quota is insufficient.	Provide your account name to technical support for assistance.
400	ROMA.4031006	A resource with the same name already exists.	A resource with the same name already exists.	Use another resource name.
400	ROMA.4031007	The EIP has already been bound.	The EIP has already been bound.	Use another available EIP.
400	ROMA.4031008	An LVS with the same name already exists.	An LVS with the same name already exists.	Use another LVS name.
400	ROMA.4031009	You do not have the permissions required to create a trial instance.	You do not have the permissions required to create a trial instance.	Contact the service personnel to apply for a trial instance.
400	ROMA.4041000	The resource does not exist.	The resource does not exist.	Check whether the resource exists.
400	ROMA.4041002	The account cannot access enterprise projects.	The account cannot access enterprise projects.	Check whether the account is an enterprise account.
400	ROMA.4041003	You do not have the permissions required to view the IAM user list.	You do not have the permissions required to view the IAM user list.	Grant the Security Administrator role to the user on the IAM console.
400	ROMA.5001000	This is an internal service.	This is an internal service.	Contact technical support for assistance.
400	ROMA.5001003	The product ID does not exist.	The product ID does not exist.	Check whether the service has been removed. If yes, release it again.
400	ROMA.5002000	The AZ does not exist.	The AZ does not exist.	Check the AZ specified in the instance creation request.
400	ROMA.5008000	The database connection is abnormal.	The database connection is abnormal.	Check the database connection address or the database service.
400	ROMA.5008020	Failed to unbind the EIP.	Failed to unbind the EIP.	Try again after 1 minute.
400	ROMA.5008021	Failed to bind the EIP.	Failed to bind the EIP.	Try again after 1 minute.