Updated on 2022-08-31 GMT+08:00

Error Code

No data is returned if an API fails to be invoked. You can locate the cause of an error according to the error code of each API. When the API calling fails, HTTPS status code 4xx or 5xx is returned. The returned message body contains the specific error code and error information. If you fail to locate the cause of the error, contact technical support and provide the error code for troubleshooting.

Status Code

Error Code

Error Message

Measure

400

CSS.0001

The parameter is incorrect.

Check the parameter settings according to the returned information.

500

CSS.0005

Server error.

Contact technical support.

400

CSS.0006

The request body is empty. Enter a request parameter.

Enter the request parameters.

202

CSS.0011

This operation cannot be performed because another operation is being performed on the instance or the instance is faulty. Please try again later.

Try again later.

403

CSS.0015

Resource not found or permission denied.

Change the resource ID or check the access permission.

404

CSS.0022

The instance does not exist or has been deleted.

Change the instance ID.

403

CSS.0032

The current user has no operation permissions.

Check the permissions.

400

CSS.0045

The token is incorrect.

Obtain the token again.

400

CSS.1112

The number of instances has reached the quota.

Delete some clusters or increase the quota.

400

CSS.3011

Invalid retention duration of the backup.

Change the allowed retention duration.

404

CSS.3027

The cluster does not exist.

Check whether the cluster ID is correct.

400

CSS.5007

The selected flavor does not exist.

Check whether the specifications are correct.

400

CSS.5009

The hard disk size is beyond the valid range.

Change the disk size.

400

CSS.5014

Invalid VPC ID.

Check whether the VPC ID is correct.

400

CSS.5015

Invalid subnet ID.

Check whether the subnet ID is correct.

400

CSS.5021

The VPC does not exist or does not belong to the user.

Check whether the VPC is correct.

400

CSS.5023

The security group does not exist or does not belong to the VPC.

Check whether the security group is correct.

400

CSS.5157

The CIDR does not exist or is invalid.

Check whether there are subnets in the VPC.

400

CSS.5036

The engine does not exist.

Check whether the datastore parameter setting is correct.

400

CSS.5047

The number of instances is beyond the valid range.

Check whether the number of instances is within the range.

409

CSS.5050

The cluster name already exists.

Change the cluster name.

400

CSS.5052

Invalid value of the AZ.

Change the AZ.

400

CSS.5055

Invalid flavor.

Modify the specifications.

400

CSS.5061

The hard disk type is invalid.

Change the hard disk type.

400

CSS.5071

The disk type does not match that in the XML configuration file.

Change the hard disk type.

400

CSS.5072

The security group ID is invalid.

Change the security group ID.

400

CSS.5074

The subnet does not belong to the VPC.

Change the subnet ID.

400

CSS.5077

Invalid cluster name.

Change the cluster name.

400

CSS.5078

The hard disk size is beyond the valid range.

Change the disk size.

400

CSS.5092

Invalid hard disk information.

Modify the hard disk information.

400

CSS.5093

Invalid specification information.

Modify the specification information.

412

CSS.5130

The agency name is invalid.

Change the agency name.

500

CSS.9999

Request processing failed.

Contact technical support.

NA

CSS.6000

Clusters fail to be created.

Try again later or contact technical support.

NA

CSS.6001

Cluster scale-out fails.

Try again later or contact technical support.

NA

CSS.6002

Failed to bind the elastic IP address to the cluster.

Try again later or contact technical support.

N/A

CSS.6003

Failed to restore the cluster.

Try again later or contact technical support.

N/A

CSS.6004

Failed to create a node.

Try again later or contact technical support.

N/A

CSS.6005

The initialization fails.

Perform the initialization again or contact technical support.

NA

CSS.6006

Failed to modify the specifications.

Perform the initialization again or contact technical support.

NA

CSS.6007

Failed to reset the password.

Reset the password.

N/A

CSS.6008

Failed to update the YML file.

Update the .yml file again or contact technical support.

N/A

CSS.6009

Failed to create the snapshot.

Try again later or contact technical support.

N/A

CSS.6010

Failed to restore the snapshot because the OBS object does not exist or has been deleted.

Check whether the configured OBS object exists.

N/A

CSS.6011

Failed to create the snapshot because the OBS bucket you select does not exist or has been deleted.

Check whether the OBS bucket exists.

N/A

CSS.6012

Failed to restore the snapshot because the OBS object does not exist or has been deleted.

Check whether the OBS bucket exists.

N/A

CSS.6013

The parameters cannot be modified because other operations are being performed on the cluster.

Modify parameters when the cluster is available.

N/A

CSS.6014

Some parameters cannot be modified.

Check whether the submitted parameter modification request contains a parameter value that cannot be modified. If yes, delete the parameter and try again.

N/A

CSS.6015

The parameter value is not in YAML format.

Modify the parameter format and try again.