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User Guide
- Overview
- Signing Up for a HUAWEI ID and Enabling Huawei Cloud Services
- Logging In to Huawei Cloud
- Real-Name Authentication
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HUAWEI ID Information Management
- Resetting the Password
- Viewing Basic Information
- Changing the Tenant Name
- Setting the Account Type
- Changing the Qualification Name and Tax Identification Number
- Binding or Changing the Service Mobile Number
- Changing the Service Email Address
- Modifying the Contact Information
- Modifying the Tenant Information
- Setting Preferences
- Disabling Huawei Cloud Services (For HUAWEI ID Users Only)
- Partner
- My Master Account
- Auditing
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FAQs
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Basic Information (for HUAWEI ID)
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Basic Concepts
- What Is a HUAWEI ID? Can I Change My Login ID?
- What Is a Huawei Cloud Tenant?
- What Is the Huawei Cloud Tenant Name?
- What Is a Security Phone Number and Security Email?
- Why Is There a Service Email Address Displayed in the Huawei Cloud Tenant Information Area?
- Why a Message Is Displayed Indicating that My HUAWEI ID and Huawei Cloud Account Have Different Mobile Numbers?
- How Do I Modify the Email Address of My HUAWEI ID?
- How Do I Bind or Modify the Mobile Number of My HUAWEI ID?
- How Can I Modify Information about My Enterprise Account?
- In What Circumstances Will Huawei Cloud Services Be Restricted?
- In What Circumstances Will Huawei Cloud Services Be Frozen?
- How Do I Complete HUAWEI ID Information?
- Can I Purchase and Use Huawei Cloud Services Without Adding a Credit Card?
- What Should I Do If I Failed to Change the Phone Number Linked to My HUAWEI ID?
- What Are the Parameters and How Can I Use Them in the Account Center?
- How Do I Hand Over an Account If An Enterprise Employee Has Been Transferred or Has Resigned?
- What Materials Are Required If I Want to Change My Account Details?
- Registration
- Login
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Service Closing and Disabling
- Can I Disable Huawei Cloud Services?
- What Is the Difference Between Closing and Disabling Huawei Cloud Services?
- Why Can't I Disable Huawei Cloud Services Immediately?
- What Is a Retention Period?
- Can I Restore Huawei Cloud Services After Closing Them?
- Why Does the Deletion of Huawei Cloud Services Fail?
- I Have Multiple HUAWEI IDs and Have Used Them to Enable Huawei Cloud Services. If I Delete One of the HUAWEI IDs, Can I Continue Using Other Ones?
- Why Can I Still Log In After Disabling Huawei Cloud Services?
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Basic Concepts
- Real-Name Authentication
- Others
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Basic Information (for HUAWEI ID)
Show all
What Are the Constraints for Huawei Cloud European Website Users to Access Resources in the Chinese Mainland or International Website as a Cloud Alliance User
Question 1: Why does the system respond slowly when I access resources in the Chinese mainland or international website from the European website?
Answer 1: There is an average access delay of 2s in cloud alliance access. Please wait.
Question 2: Why do I see yearly/monthly resources in the Chinese mainland or international regions but fail to purchase them?
Answer 2: Currently, you can only purchase pay-per-use resources in these regions.
Question 3: Why can't my IAM users view resources in the Chinese mainland or international regions although I have enabled Chinese mainland or international website services?
Answer 3: Submit a service ticket or contact your account manager.
Question 4: Why can't I purchase some services in the Chinese mainland or international regions?
Answer 4: Currently, only certain cloud services are available to cloud alliance access. If you have any requirements for cloud services, submit a service ticket or contact your account manager.
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