Help Center/ My Account/ FAQs/ Others/ What Are the Constraints for Huawei Cloud European Website Users to Access Resources in the Chinese Mainland or International Website as a Cloud Alliance User
Updated on 2024-08-15 GMT+08:00

What Are the Constraints for Huawei Cloud European Website Users to Access Resources in the Chinese Mainland or International Website as a Cloud Alliance User

Question 1: Why does the system respond slowly when I access resources in the Chinese mainland or international website from the European website?

Answer 1: There is an average access delay of 2s in cloud alliance access. Please wait.

Question 2: Why do I see yearly/monthly resources in the Chinese mainland or international regions but fail to purchase them?

Answer 2: Currently, you can only purchase pay-per-use resources in these regions.

Question 3: Why can't my IAM users view resources in the Chinese mainland or international regions although I have enabled Chinese mainland or international website services?

Answer 3: Submit a service ticket or contact your account manager.

Question 4: Why can't I purchase some services in the Chinese mainland or international regions?

Answer 4: Currently, only certain cloud services are available to cloud alliance access. If you have any requirements for cloud services, submit a service ticket or contact your account manager.