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How Do I Handle the BMS Network Failure?

  1. Run the following command to check whether the BMS network ports have been bonded:

    ifconfig

    Figure 1 Checking for bond

    If no bonding information is obtained, the BMS network ports are not bonded. Contact technical support.

  2. Run the following command to check whether the BMS route information is correct:

    route –n

    Figure 2 Checking BMS route information

    Check whether the default route (with a destination of 0.0.0.0/0) exists.

    Figure 3 Checking the default route

    Check whether a route to 169.254.169.254 exists.

    Figure 4 Checking the route for IP address range 169.254.169.254

    If required routes do not exist, contact technical support engineers.

  3. If BMSs in a VPC cannot communicate with each other or the BMS with an EIP cannot access the Internet, rectify the failure based on the related ECS FAQ.
  4. If the failure cannot be rectified after you perform the preceding operations, contact technical support.

    Obtain the VPC and BMS information on the management console and provide the technical support engineer with the following information.

    Item

    Description

    Example

    Your Value

    VPC1 ID

    VPC 1 ID

    Example: fef65559-c154-4229-afc4-9ad0314437ea

    N/A

    BMS1 ID

    ID of BMS 1 in VPC 1

    Example: f7619b12-3683-4203-9271-f34f283cd740

    N/A

    BMS2 ID

    ID of BMS 2 in VPC 1

    Example: f75df766-68aa-4ef3-a493-06cdc26ac37a

    N/A
Parent topic: Connectivity