Help Center> Virtual Private Cloud> FAQ> Connectivity> Why Is the Layer 2 Connection in the Not Connected State Even After Its Configuration Is Complete?

Why Is the Layer 2 Connection in the Not Connected State Even After Its Configuration Is Complete?

Possible causes and solutions:

  1. The VXLAN tunnel of your data center is not properly configured.

    Log in to the switch of your data center and check its tunnel configurations. For more information, see Configuring a Tunnel in Your Data Center.

  2. The Direct Connect or VPN connection used by the L2CG is not properly configured.

    Check the Direct Connect or VPN connection configurations. For more information, see, see Direct Connect Fault Locating or VPN Connection or Ping Failure.