Help Center> VAS> FAQs> How Do I Do If an API Fails to Be Called?

How Do I Do If an API Fails to Be Called?

Troubleshooting

  1. Locate the cause based on the API calling result or error code.
  2. Check whether the AK/SK pair has been obtained.
  3. Check whether the token is correct or has expired.
  4. Check whether the project ID (project_id) set during token generation matches the region.
  5. Check whether the API calling method is correct.

Contacting Customer Service

If you cannot determine the cause and rectify the fault, contact the customer service personnel.