Help Center> Cloud Certificate & Manager> User Guide> Step 4: (Required for OV or EV Certificates) Verify the Organization
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Step 4: (Required for OV or EV Certificates) Verify the Organization

If you apply for an OV, OV Pro, EV, or EV Pro certificate, the CA sends an email to your registered email address for organization verification after domain name verification completes. The CA contacts the enterprise or organization based on the selected verification mode to check whether the enterprise or organization has initiated the certificate application.

If you purchase a certificate again from the same CA within 13 months and the certificate information is not changed, organization verification is not required.

Prerequisites

The certificate is in the Pending organization verification state.

Constraints

In the following scenarios, the certificate can be issued only after the organization verification completes:
  • Buy an OV, OV Pro, EV, or EV Pro certificate for the first time.
  • More than 13 months have elapsed since the last purchase of a certificate.
  • The contact information, company information, or certificate brand is different from that of the last purchase.

Procedure

  1. Log in to the mailbox you left when applying for a certificate.
  2. Open the organization verification email from the CA.
  3. Reply to the email from the CA to select an organization verification method.

    You can select the verification by phone call or lawyer's letter. Verification by lawyer's letter requires an extra billing of ¥500. Select an organization verification method based on your needs.

    If you need to change the organization verification method, reply to the email from the CA.

  4. Cooperate with the CA and complete the verification by the method you select.

    For example, if you select verification by phone call, answer the phone when the CA contacts you through the public phone of your organization.