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Why Cannot I Perform Index Backup?

Index backup is implemented by creating cluster snapshots. If you cannot perform index backup, perform the following steps:

Check the Time When the Target Cluster Is Created

  1. Log in to the CSS management console.
  2. In the left navigation pane, click Clusters.
  3. On the Clusters page, view the creation time of the target cluster in the Created column.
    • If the creation time is earlier than March 10, 2018, no further action is required because the index backup and restoration function was unavailable at that time.
    • If the creation time is later than March 10, 2018, check whether the account or IAM user used for logging in to the management console has the index backup permission. For details, see Check Whether the Account or IAM User Has the Index Backup Permission.

Check Whether the Account or IAM User Has the Index Backup Permission

  1. Log in to the IAM management console.
  2. Check the user group, to which the account or the IAM user belongs.

    For details, see Viewing and Modifying User Information in the Identity and Access Management User Guide.

  3. Check whether the permissions assigned to the user group contain the following: Tenant Administrator for project OBS in region Global service and Elasticsearch Administrator in the current region.

    For details, see Viewing and Modifying User Group Information in the Identity and Access Management User Guide.

    • If neither of the preceding permissions is contained, go to 4.
    • If both of the preceding permissions are contained, contact the customer service.
  4. Add the following permissions to the user group: Tenant Administrator for project OBS in region Global service and Elasticsearch Administrator in the current region.

    For details, see Viewing and Modifying User Group Information in the Identity and Access Management User Guide.

Parent topic: Functions