Error Codes

The format of an error code is "MPC.Internal error code."

Table 1 Error codes

Error Code

Description

MPC.10050

System error. Contact technical support.

MPC.10051

The selected template is a super-resolution template and is not supported now.

MPC.10052

Failed to obtain the input file. Check the path.

MPC.10053

The input file does not exist.

MPC.10054

Failed to obtain the subtitle file.

MPC.10055

The audio sampling rate 7,350 will be supported soon.

MPC.10056

This type of output frame rate will be supported soon.

MPC.10057

This type of output bitrate will be supported soon.

MPC.10058

This type of output video width will be supported soon.

MPC.10059

This type of output video height will be supported soon.

MPC.10060

This type of I-frame interval will be supported soon.

MPC.10061

Capturing snapshots at non-fixed intervals will be supported. Change the interval to a fixed interval.

MPC.10062

The video codec is incorrect in the snapshot scenario.

MPC.10063

The video format is incorrect in the snapshot scenario.

MPC.10064

Multiple watermark inputs will be supported soon. Currently, only two inputs are supported.

MPC.10065

This type of output file format will be supported soon.

MPC.10066

The format of the input file is incorrect.

MPC.10067

Failed to obtain the ID of the video codec.

MPC.10068

Failed to obtain the ID of the audio codec.

MPC.10069

Failed to obtain the ID of the subtitle codec.

MPC.10070

Failed to obtain the encoding/decoding format.

MPC.10071

Failed to obtain the parameters of the input video stream.

MPC.10072

The frame rate of the video stream is incorrect.

MPC.10080

Failed to open the input file.

MPC.10081

The file does not contain audio streams.

MPC.10082

Failed to obtain the input audio or video stream.

MPC.10083

This type of codec will be supported soon.

MPC.10084

This chroma subsampling format will be supported soon.

MPC.10085

The file format is not supported.

MPC.10086

Failed to obtain the input file. Check the path.

MPC.10087

Incorrect task parameters.

MPC.10088

The image file does not exist.

MPC.10089

The template file does not exist.

MPC.10090

The template file does not exist.

MPC.10091

The template name already exists.

MPC.10092

The image file does not exist.

MPC.10093

The file name is too long.

MPC.10094

File format error.

MPC.10095

The watermark is placed in a wrong position. The watermark size cannot exceed the video range.

MPC.10096

The watermark size is incorrect. The resolution of a watermark cannot be lower than 8x8 and greater than 4,096x4,096. The size of the watermark cannot exceed 10 MB.

MPC.10097

The watermark scaling ratio is incorrect. The watermark can only be scaled down. The watermark scaling-down ratio cannot exceed 256.

MPC.10098

Incorrect watermark duration.

MPC.10099

The media stream type is not supported.

MPC.10100

An error occurred when parsing the video frame rate information.

MPC.10101

Incorrect input parameter.

MPC.10102

Failed to open the input file.

MPC.10103

Open GOP will be supported soon.

MPC.10104

System error. Contact technical support.

MPC.10105

The transcoding process is abnormal.

MPC.10106

The audio sampling rate is lower than 12,000. The audio will be discarded.

MPC.10107

The input video resolution is incorrect.

MPC.10108

The audio sampling rate of the input video is incorrect.

MPC.10109

Incorrect resolution in the template.

MPC.10110

The watermark is placed in a wrong position.

MPC.10111

Failed to obtain the OBS file.

MPC.10112

The video or audio format of the input file is not supported.

MPC.10113

The Decode Time Stamp (DTS) of the input file is abnormal.

MPC.10114

The input OBS file does not exist.

MPC.10115

The watermark cannot be scaled down by more than 256 times.

MPC.10116

The audio encoding format of the input file is not supported.

MPC.10117

The audio and video in the input file are not synchronized.

MPC.10118

Failed to upload files to the OBS path.

MPC.10119

Data in the input file is invalid.

MPC.10120

The task does not exist.

MPC.10121

The duration of a WMV file exceeds three hours.

MPC.10122

The resolution in the template is greater than the input video resolution.

MPC.10123

The header information of the input file is incorrect.

MPC.10124

Some data in the input file are missing.

MPC.10125

Input data error. Check whether the input file can be played.

MPC.10126

Input data error. Check whether the input file can be played.

MPC.10135

Failed to package the digital watermark due to the incorrect xformat configuration.

MPC.10136

Failed to package the digital watermark because xformat fails to be started.

MPC.10137

xformat failed to create a digital watermark packaging task.

MPC.10138

xformat failed to query the digital watermark packaging task.

MPC.10139

Failed to package the digital watermark. The xformat task timed out.

MPC.10200

System error. Contact technical support.

MPC.10201

Internal communication error. Contact technical support.

MPC.10202

Invalid request parameter, {0}.

MPC.10203

Identity authentication fails.

MPC.10204

Incorrect request method.

MPC.10205

Incorrect request content type.

MPC.10206

Your real name has not been authenticated.

MPC.10207

Your account is in an abnormal state.

MPC.10208

Failed to verify the tenant ID.

MPC.10209

Invalid input or output OBS path.

MPC.10210

Failed to obtain the input file from OBS.

MPC.10211

The task does not exist.

MPC.10212

Operation failed. The task is in progress or has been completed.

MPC.10213

Operation failed. The task is not in the final state.

MPC.10214

The topic does not exist.

MPC.10215

The topic already exists.

MPC.10216

Failed to set event notifications. You do not have the permission to publish messages to the topic.

MPC.10217

The OBT quota exceeds the threshold.

MPC.10218

The task has completed.

MPC.10219

Invalid request parameter.

MPC.10220

The task has expired.

MPC.10221

Internal service error. Check the template and try again.

MPC.10222

Key parameters in the template are inconsistent.

MPC.10223

An agency has been created.

MPC.10224

The agency has been deleted.

MPC.10225

Failed to obtain the key.

MPC.10226

The resource does not exist.

MPC.10227

You do not have the permission to access the requested resource.

MPC.10228

Your account is in arrears. Top up your account.

MPC.10229

You do not have the permission to perform this operation.