Help Center> SSL Certificate Manager> FAQ> Domain Name Ownership Verification> How Do I Change the Domain Name Verification Mode When the SSL Certificate Status Is Pending domain name verification?
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How Do I Change the Domain Name Verification Mode When the SSL Certificate Status Is Pending domain name verification?

If your SSL certificate is in the Pending domain name verification state, the domain name is to be verified based on the verification mode selected during certificate application.

If you need to change the domain name verification mode during this stage, withdraw the certificate application, change the domain name verification mode, and submit the application again.

  • For IP address certificates, only file verification is available.
  • For DV and basic DV certificates (GeoTrust entry-level SSL certificates and DigiCert free SSL certificates), only DNS verification is available.
  1. Withdraw the certificate application.

    1. Log in to the management console.
    2. Click in the upper left corner of the page and choose Security & Compliance > Cloud Certificate Management Service. The service console is displayed.
    3. In the navigation pane on the left, choose SSL Certificate Manager. The SSL Certificate Manager page is displayed.
    4. In the row containing the desired certificate, click Withdraw Application in the Operation column.
      Figure 1 Withdrawing an application
    5. In the Cancel Application dialog box that is displayed, click Submit. When "Request for canceling the application submitted successfully" is displayed in the upper right corner, the request has been submitted.

      At this time, the certificate is in the CA verifying (application withdrawal) state. After the application is withdrawn successfully, the certificate status changes to Pending application.

  2. Apply for the certificate.

    If the withdrawal is successful, the certificate is in the Pending application state and you need to submit the application again. Change the domain name verification mode when submitting the application.

    For more details, see Apply for a Certificate.

  3. Complete the certificate application procedure.

    Apply for the certificate as prompted.