Why Can't My Device Be Connected to LINK?
The possible causes are as follows:
- The related information is not configured.
Check whether the connection address, connection port, client ID, username, and password are correct.
- The device is disabled.
Check the device status. A disabled device cannot be connected to LINK. To connect the device to LINK, change the device status from Disabled to Enabled.
- Public access is not enabled for the instance.
Enable public access. For details, see Managing Instances.
- No EIP is bound to the instance.
Check whether an EIP has been bound to the instance. The instance that has not been bound with an EIP cannot be accessed through a public network.
- No port is configured in the inbound rule of the security group.
Check whether a port is configured in the inbound rule of the security group. Ports that are not configured cannot be accessed.
Parent topic: Device Integration
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