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Notes and Constraints

EIP

Note the following:

  • Each EIP can be used by only one cloud resource at a time. The EIP and the cloud resource must be in the same region.
  • Each cloud account can have a maximum of 20 EIPs. If you need more EIPs, submit a service ticket to request quota increase.
  • An EIP that has already been bound to a cloud resource cannot be bound to another resource.
  • If an EIP is billed by bandwidth, the maximum bandwidth is 2000 Mbit/s. If you need more bandwidth, submit a service ticket or contact your account manager.
  • If an EIP is billed by traffic, the maximum bandwidth is 300 Mbit/s.
  • You cannot bind or unbind EIPs that are frozen. (For example, EIPs may be frozen if unexpected operations are performed or your account balance is insufficient.)
  • To request quota increase, your account must have valid orders and must be continuously using cloud resources. If you have released resources immediately after subscribing to them multiple times, your request for quota increase will be declined.
  • You can only release unbound EIPs.
  • You cannot buy an EIP that you have released if it is currently being used by another user.
  • The price of a pay-per-use EIP includes the retention fee and the bandwidth price. If you unbind an EIP but do not release it, the EIP will continue to be billed and the price includes the retention fee and the bandwidth price. The moment you bind an EIP to an instance, the retention fee is no longer included in the EIP price.
  • If you have increased the EIP quota but you have not used the quota for a long time, HUAWEI CLOUD will reduce the quota to the default value. If you want to increase the quota again, submit a service ticket.
  • If you use EIP resources in violation of applicable laws and regulations, HUAWEI CLOUD has the right to reclaim the EIP resources and stop providing services to you.
  • EIPs cannot be transferred across accounts.

Bandwidth

  • You can only add pay-per-use EIPs to a shared bandwidth.
  • Shared bandwidths are billed by bandwidth or 95th percentile bandwidth (enhanced). If you select the bandwidth option, the minimum shared bandwidth that you can purchase is 5 Mbit/s. If you select the enhanced 95th percentile bandwidth option, the minimum shared bandwidth that you can purchase is 300 Mbit/s.
  • A maximum of 20 EIPs that are billed on a pay-per-use basis can be added to a shared bandwidth. If you want to add more EIPs to a shared bandwidth, submit a service ticket to request for a quota increase.
  • Each account can have a maximum of 5 shared bandwidths. If you need more shared bandwidths, submit a service ticket to request quota increase.
  • For a yearly/monthly bandwidth, you can only increase the bandwidth size within the bandwidth validity period. You can specify a smaller bandwidth size only when you renew the bandwidth.
  • You will be billed only for the bandwidth in the outbound direction. If the bandwidth in the outbound direction is less than 100 Mbit/s, the bandwidth in the inbound direction will be 100 Mbit/s. If the bandwidth in the outbound direction is greater than 100 Mbit/s, the bandwidth in the inbound direction will be the same as that in the outbound direction.
  • The inbound direction refers to the traffic from the Internet to the cloud, and the outbound direction refers to the traffic from the cloud to the Internet.
  • Inbound bandwidth limits of EIPs purchased after July 31, 2020 00:00:00 GMT+08:00 in Chinese mainland regions are adjusted as follows:
    • If your purchased bandwidth is less than or equal to 10 Mbit/s, the bandwidth in the inbound direction will be 10 Mbit/s, and the bandwidth in the outbound direction will be the same as the purchased bandwidth.
    • If your purchased bandwidth is greater than 10 Mbit/s, the bandwidth both in the outbound and inbound directions will be the same as the purchased bandwidth.
  • If you have selected the enhanced 95th percentile bandwidth option, the bandwidth will be billed based on the average bandwidth in the inbound and outbound directions.

Shared Data Packages

  • A shared data package takes effect only for bandwidth billed by traffic. Two types of shared data packages are available: static BGP (for static BGP bandwidth) and dynamic BGP (for dynamic BGP bandwidth).
  • A shared data package cannot be unsubscribed.

Bandwidth Add-On Packages

  • A bandwidth add-on package takes effect only for bandwidth that is billed on a yearly/monthly basis.
  • The minimum duration of a bandwidth add-on package is one day. The start time, end time, and bandwidth size of an obtained bandwidth add-on package cannot be changed.

For details about how to submit a service ticket, see Submitting a Service Ticket.