CS Renewal
Scenario
Currently, CS supports the pay-per-use and yearly/monthly package billing modes.
- In pay-per-use mode, the system settles the fees by usage time (precise to minutes). The system generates the bill every hour and deducts required fees from your account balance.
- If you purchase yearly/monthly packages, you need to make a one-off payment and no fees will be incurred when you use CS. After the package expires, the system will automatically charge you in pay-per-use (hourly) mode. The service will not be interrupted as long as your account balance is sufficient. You can also renew your package on the Renewals page.
- If your account balance is insufficient and fee deduction fails, the grace period starts. You can still use CS in the grace period.
- If you have not renewed your account within the grace period, the system reserves related service resources in a retention period after the grace period expires. During the retention period, the service resources will be frozen and cannot be used, but resources and data are reserved.
- If your account is not recharged within the retention period, the frozen service resources and data will be deleted and cannot be restored after the retention period expires.
- You can recharge your account within the retention period. After the recharge is successful, the system preferentially deducts the arrears and unfreezes the service resources. Then you can continue to use CS properly.
The grace period and retention period vary with the customer tier. For details, see Table 1.
To view your customer tier, log in to the public cloud official website, click the username in the upper right corner, and click Basic Information.
| Billing Type | Monthly/Yearly | Pay-Per-Use | ||
|---|---|---|---|---|
| Customer Tier | Grace Period (Days) | Retention Period (Days) | Grace Period (Days) | Retention Period (Days) |
| V5 | 7 | 15 | 1 | 15 |
| V4 | 7 | 7 | 1 | 7 |
| V3 | 1 | 7 | 0 | 7 |
| V2 | 1 | 7 | 0 | 7 |
| V1 | 1 | 1 | 0 | 1 |
Perform the following operations to recharge your account by yourself to ensure that you can use CS properly.
Procedure
- Log in to the management console.
- Choose Fees > Renewals in the upper right corner of the page.
- On the displayed Renewals page, choose the renewal mode based on your service requirements.
- Complete the renewal as prompted.
- You cannot change the charging mode of an order during renewal.
- After the new order is paid, the new order takes effect only after the old order expires.
Last Article: Yearly/Monthly Package
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