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Why Can't I Find My OBS Bucket When Creating a Transcoding Task?

The possible causes are:

  • You have not created an OBS bucket in the same region as MPC.
    1. Log in to the MPC console. See Figure 1. Check the region where MPC is located.
      Figure 1 MPC region
    2. Log in to the OBS console. In the bucket list, check whether an OBS bucket in the same region as MPC exists.
      Figure 2 Region where an OBS bucket is deployed
    3. If yes, go to the next step. Otherwise, create a bucket in the same region as MPC and then save audio and video files to be transcoded in this bucket.
  • Your OBS bucket is not authorized.
    1. Log in to the MPC console.
    2. In the navigation pane, choose Cloud Resource Authorization.
    3. Click the Bucket Authorization tab.
    4. Select the input and output buckets and click Authorize.

If the fault persists, submit a service ticket to contact technical support.

Parent topic: Transcoding