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Why Is There Only Audio but No Image After Video Transcoding?
Why Is There Only Audio but No Image After Video Transcoding?
It is possible that that you selected an audio output format or Audio only when configuring a transcoding template.
Log in to the MPC console to check:
- Choose Media Processing > Transcoding. In the task list, check whether the transcoding template is an audio template.
- Choose Global Settings > Custom Templates/Custom Template Groups and check whether Audio only is selected in your transcoding template.
If the fault persists, submit a service ticket to contact technical support.
Parent topic: Transcoding
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