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What Should I Do When I Fail to Call a Content Moderation API?

Fault Locating

  1. Check whether your account is in arrears. If yes, top up the account. For details, see Topping Up an Account.
  2. When creating and calling an OBS bucket, ensure that the OBS bucket and Content Moderation are in the same region. For example, CN North-Beijing1. For details, see Regions and Endpoints.
  3. Find the cause based on the API calling result or error code. For details, see Error Codes.
  4. Check whether AK and SK have been obtained. For details about how to obtain them, see Obtaining the AK/SK.
  5. Check whether the token has been correctly entered or expired.
  6. Check whether the API calling method is correct. For details, see the Content Moderation API Reference.

Support Contact

If the fault fails to be located and rectified, submit a service ticket to reach technical support.

Parent topic: APIs