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What Can I Do If I Cannot Open a Notebook Instance I Created?

If you cannot open your created notebook instance, refer to the following error codes for troubleshooting.

404 Error

If this error is reported when an IAM user creates an instance, the IAM user does not have the permissions to access the corresponding storage location (OBS bucket).

Solution

  1. Log in to the OBS console using the primary account and grant access permissions for the OBS bucket to the IAM user. For details about the operation, see Principal.
  2. After the IAM user obtains the permissions, log in to the ModelArts console, delete the instance, and use the OBS path to create a notebook instance.

503 Error

If this error is reported, it is possible that the instance is consuming too many resources. If this is the case, stop the instance and restart it.

504 Error

If this error is reported, submit a service ticket or contact customer service. For details, see https://support.huaweicloud.com/en-us/help-tools.html.

Parent topic: Notebook Instances