Help Center> Live> FAQs> Recording> Why Are No Recording Files Created After I Configured a Recording to OBS Template?

Why Are No Recording Files Created After I Configured a Recording to OBS Template?

It is possible that:

  • OBS authorization is not performed. Log in to the Live console. In the navigation pane, choose OBS Authorization to authorize access to the OBS bucket.
    • Live authorization: allows Live to store recordings in OBS buckets.
    • VOD authorization: allows VOD to manage recordings stored in OBS buckets.
    • Cloud resource authorization is only available for the account, not for IAM users.
  • The codec is neither H.264 nor H.265. Live supports the two codecs only.