Help Center> IoT Device Access> FAQs> Product Models> Why Does a Child Device Added Through the Gateway Not Belong to Any Product?
Why Does a Child Device Added Through the Gateway Not Belong to Any Product?
When a child device is added by calling an AgentLite API, the device information carried in the request must be consistent with the product model defined on the IoT platform for the child device. Otherwise, the child device cannot match with the product. Delete the child device that does not belong to any product and add it again. Ensure that the device information is correct.
Parent topic: Product Models
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