Help Center> Identity and Access Management> FAQ> Security Settings> How Do I Unbind or Remove a Virtual MFA Device?

How Do I Unbind or Remove a Virtual MFA Device?

  • If the virtual MFA device bound to your account is available, you can unbind the MFA device by referring to Unbinding a Virtual MFA Device.
  • If the virtual MFA device bound to your account is unavailable, you cannot unbind the MFA device, but you can remove it by referring to Removing the Virtual MFA Device.

IAM users can bind another virtual MFA device on the Security Settings page. For details, see How Do I Bind a Virtual MFA Device?

Unbinding a Virtual MFA Device

  1. Log in to the management console.
  2. Hover the mouse pointer over the username in the upper right corner and choose Security Settings from the drop-down list.
  3. Click the Critical Operations tab, and click Unbind next to Virtual MFA Device.
    Figure 1 Unbinding a virtual MFA Device

    If you have upgraded your HUAWEI CLOUD account to a HUAWEI ID, you will be redirected to the HUAWEI ID website. Go to the Account center > Account and security page, and click Disassociate next to Authenticator in the Security verification area.

  4. Enter a verification code generated by the MFA application.
  5. Click OK.

Removing the Virtual MFA Device

  • HUAWEI CLOUD account or HUAWEI ID: If your mobile phone is unavailable or the bound virtual MFA device has been deleted from your phone, submit a service ticket by choosing Identity and Access Management > Account Security Settings to remove the virtual MFA device from your account, or call +86 4000-955-988 to contact customer service.
  • IAM user: If your mobile phone is unavailable or the bound virtual MFA device has been deleted from your phone, request the administrator to remove the virtual MFA device. The procedure of removing a virtual MFA device is as follows:
  1. Click Console in the upper right corner.
    Figure 2 Accessing the management console
  2. On the management console, hover the mouse pointer over the username in the upper right corner, and choose Identity and Access Management from the drop-down list.

  3. Log in to the IAM console.
  4. On the Users page, click Security Settings on the right of the target user.

  5. On the Security Settings tab page, click Remove next to Virtual MFA Device.

  6. Click Yes.
Parent topic: Security Settings