Help Center> Cloud Trace Service> FAQ> What Should I Do If I Deleted the cts_admin_trust Agency by Mistake?
View PDF

What Should I Do If I Deleted the cts_admin_trust Agency by Mistake?

Background

If the cts_admin_trust agency is deleted, traces cannot be transferred to Object Storage Service (OBS).

Solution

Log in to the CTS console and create the agency. Trace transfer to OBS will resume within 24 hours.

  1. Log in to the management console.
  2. Click in the upper left corner and choose Management & Governance > Cloud Trace Service. The CTS authorization page is displayed.

  3. Click Enable and Authorize. You will be directed to the CTS console. A message is displayed in the upper right corner, indicating that the cts-admin_trust agency is created.