Help Center> Cloud Eye> FAQ> Abnormal Monitoring Data> Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?
View PDF

Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?

Possible causes are as follows:

  • The service is not interconnected with Cloud Eye. To check whether a service has interconnected with Cloud Eye, see Cloud Eye and Other Services.
  • The service has interconnected with Cloud Eye. However, the frequency for each service to collect and report monitoring data varies. Wait for a period of time.
  • The ECS or BMS has been stopped for more than 1 hour.
  • The EVS disk is not attached to an ECS or a BMS.
  • No backend server is bound to the elastic load balancer or all backend servers are shut down.
  • It is less than 10 minutes after a resource is purchased.
Parent topic: Abnormal Monitoring Data