What Statuses Does the Agent Have?
The Agent has the following statuses:
- Not installed or started: The Agent is not installed on the ECS or BMS or has been manually stopped.
- Running: The Agent is running properly and can properly report monitoring data.
- Faulty: The Agent fails to send heartbeat messages to Cloud Eye for 3 minutes.
- In this case, check whether the Agent configuration is correct based on (Optional) Manually Configuring the Agent for Linux.
- Locate the cause in log /usr/local/telescope/log/common.log.
- Configuration error: No agency has been configured for the ECS or BMS, the current agency permissions are abnormal, the current agency is invalid, or the security group rule of the default NIC or the DNS configuration is incorrect.
- Stopped: The Agent is manually stopped. To start it, see Managing the Agent.
Parent topic: Server Monitoring
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