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Submitting Score

Function Description

To submit a score.

Debugging

You can debug this API in API Explorer.

URI

POST /v2/servicerequest/cases/{case_id}/score

Table 1 Path parameters

Parameter

Mandatory

Type

Description

case_id

Yes

String

Specifies the service ticket ID.

Minimum length: 1

Maximum length: 64

Request Parameters

Table 2 Request header parameters

Parameter

Mandatory

Type

Description

X-Auth-Token

Yes

String

Specifies the user token.

It can be obtained by calling the IAM API (value of X-Subject-Token in the response header).

Minimum length: 1

Maximum length: 5000

X-Site

No

Integer

Specifies the site.

The value can be 0 (China site) or 1 (International site). If this parameter is left blank, it is 0 by default.

Minimum value: 0

Maximum value: 1

X-Language

No

String

Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default.

Some internationalization information, such as the service ticket type and name, is displayed based on the language environment.

Minimum length: 1

Maximum length: 32

X-Time-Zone

No

String

Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default.

Time-related data is processed based on the time zone of the environment.

Minimum length: 1

Maximum length: 32
Table 3 Request body parameters

Parameter

Mandatory

Type

Description

judgement

Yes

String

Indicates the evaluation content.

Minimum length: 0

Maximum length: 400

type

Yes

Integer

Specifies the type. It can be deleted.

Minimum value: 0

Maximum value: 1

incident_satisfaction_list

Yes

Array of IncidentSatisfactionV2Do objects

Specifies the satisfaction list.

group_id

No

String

Specifies the group ID.

Minimum length: 0

Maximum length: 64
Table 4 IncidentSatisfactionV2Do

Parameter

Mandatory

Type

Description

value

No

Integer

Specifies the total score of satisfaction.

Minimum value: 0

Maximum value: 65535

satisfaction_id

Yes

Integer

Specifies the satisfaction category ID.

Minimum value: 0

Maximum value: 9999

satisfaction_value

Yes

Integer

Specifies the satisfaction value.

Minimum value: 0

Maximum value: 65535

satisfaction_name

No

String

Specifies the satisfaction category name.

Minimum length: 0

Maximum length: 32

per_value

No

Integer

Specifies the score of a scale.

Minimum value: 0

Maximum value: 65535

sat_category_id

No

String

Specifies the satisfaction dimension ID.

Minimum length: 0

Maximum length: 32

sat_category_name

No

String

Specifies the satisfaction dimension name.

Minimum length: 0

Maximum length: 32

Response Parameters

Status code: 200

Table 5 Response body parameters

Parameter

Type

Description

error_code

String

Specifies the error code.

Minimum length: 0

Maximum length: 32

error_msg

String

Description of the error.

Minimum length: 0

Maximum length: 32

Request Example

POST https://{endpoint}/v2/servicerequest/cases/case-123/score

{
  "judgement" : "test",
  "type" : 0,
  "incident_satisfaction_list" : { },
  "group_id" : "123456"
}

Response Example

None

Status Code

Status Code

Description

200

Code 200 is returned.

Error Code

See here.