Error Codes
If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.
|
Status Code |
Error Codes |
Error Message |
Description |
Solution |
|---|---|---|---|---|
|
400 |
MPC.10089 |
The template file does not exist. |
The template file does not exist. |
The template file does not exist. Please check. |
|
400 |
MPC.10089 |
The template does not exist. |
The template does not exist. |
Check whether the template exists. |
|
400 |
MPC.10090 |
The template file does not exist. |
The template file does not exist. |
The template file does not exist. Please check. |
|
400 |
MPC.10091 |
The template name already exists. |
The template name already exists. |
Enter another template name. |
|
400 |
MPC.10202 |
Invalid request parameter. |
Invalid request parameter. |
Check whether the request parameter is correct. |
|
400 |
MPC.10204 |
Incorrect request method. |
Incorrect request method. |
Check the request method. |
|
400 |
MPC.10205 |
Incorrect request content type. |
Incorrect request content type. |
Check the request content type. |
|
400 |
MPC.10223 |
An agency has been created. |
An agency has been created. |
An agency has been created. Please check. |
|
400 |
MPC.10224 |
The agency has been deleted. |
The agency has been deleted. |
The agency has been deleted. Please check. |
|
400 |
MPC.10230 |
The template group already exists. |
The template group already exists. |
The template group already exists. Please check. |
|
400 |
MPC.10230 |
The template group already exists. |
The template group already exists. |
The template group already exists. Please check. |
|
400 |
MPC.10231 |
The template group does not exist. |
The template group does not exist. |
The template group does not exist. Please check. |
|
400 |
MPC.10231 |
The template group does not exist. |
The template group does not exist. |
The template group does not exist. Please check. |
|
401 |
MPC.10203 |
Identity authentication failed. |
Identity authentication failed. |
Check whether authentication parameters such as Token are correct. |
|
401 |
MPC.10206 |
You have not completed real-name authentication. |
You have not completed real-name authentication. |
Check whether you have completed real-name authentication. |
|
401 |
MPC.10207 |
Your account is in an abnormal state. |
Your account is in an abnormal state. |
Check your account state. |
|
401 |
MPC.10208 |
Tenant ID verification failed, please check. |
Tenant ID verification failed, please check. |
Check whether the tenant ID is correct. |
|
403 |
MPC.10211 |
The task does not exist. |
The task does not exist. |
The task does not exist. Please check. |
|
403 |
MPC.10212 |
Operation failed. The task is in progress or has been completed. |
Operation failed. The task is in progress or has been completed. |
The task is in progress or has been completed. Please check. |
|
403 |
MPC.10214 |
The topic does not exist. |
The topic does not exist. |
The topic does not exist. Please check. |
|
403 |
MPC.10215 |
The topic already exists. |
The topic already exists. |
The topic already exists. Please check. |
|
403 |
MPC.10226 |
The resource does not exist. |
The resource does not exist. |
The resource does not exist. |
|
406 |
MPC.10051 |
The selected template is a super-resolution template and is not supported. |
The selected template is a super-resolution template and is not supported. |
Select a valid template. |
|
406 |
MPC.10052 |
Failed to obtain the input file. |
Failed to obtain the input file. |
Check the file path. |
|
406 |
MPC.10053 |
The input file does not exist. |
The input file does not exist. |
The input file does not exist. Please check. |
|
406 |
MPC.10054 |
Failed to obtain the subtitle file. |
Failed to obtain the subtitle file. |
Check the file path. |
|
406 |
MPC.10055 |
The audio sampling rate 7,350 is not supported. |
The audio sampling rate 7,350 is not supported. |
Set a valid audio sampling rate. |
|
406 |
MPC.10056 |
This type of output frame rate is not supported. |
This type of output frame rate is not supported. |
Set a valid frame rate. |
|
406 |
MPC.10057 |
This type of output bitrate is not supported. |
This type of output bitrate is not supported. |
Set a valid bitrate. |
|
406 |
MPC.10058 |
This type of output video width is not supported. |
This type of output video width is not supported. |
Set a valid width. |
|
406 |
MPC.10059 |
This type of output video height is not supported. |
This type of output video height is not supported. |
Set a valid height. |
|
406 |
MPC.10060 |
This type of I-frame interval is not supported. |
This type of I-frame interval is not supported. |
Set a valid I-frame interval. |
|
406 |
MPC.10061 |
Capturing snapshots at non-fixed intervals is not supported. |
Capturing snapshots at non-fixed intervals is not supported. |
Change the interval to a fixed interval. |
|
406 |
MPC.10062 |
Invalid video codec. |
Invalid video codec. |
Set a valid video codec. |
|
406 |
MPC.10063 |
Invalid video format. |
Invalid video format. |
Set a valid video format. |
|
406 |
MPC.10064 |
Multiple watermarks are not supported. |
Multiple watermarks are not supported. |
Only two watermarks are supported. |
|
406 |
MPC.10065 |
Invalid output file format. |
Invalid output file format. |
Set a valid output format. |
|
406 |
MPC.10066 |
The input file format does not match the actual format. |
The input file format does not match the actual format. |
The input file format does not match the actual format. Please check. |
|
406 |
MPC.10067 |
Failed to obtain the ID of the video codec. |
Failed to obtain the ID of the video codec. |
Failed to obtain the ID of the video codec. Please check. |
|
406 |
MPC.10068 |
Failed to obtain the ID of the audio codec. |
Failed to obtain the ID of the audio codec. |
Failed to obtain the ID of the audio codec. Please check. |
|
406 |
MPC.10069 |
Failed to obtain the ID of the subtitle codec. |
Failed to obtain the ID of the subtitle codec. |
Failed to obtain the ID of the subtitle codec. Please check. |
|
406 |
MPC.10070 |
Failed to obtain the encoding/decoding format. |
Failed to obtain the encoding/decoding format. |
Failed to obtain the encoding/decoding format. Please check. |
|
406 |
MPC.10071 |
Failed to obtain the parameters of the input video stream. |
Failed to obtain the parameters of the input video stream. |
Failed to obtain the parameters of the input video stream. Please check. |
|
406 |
MPC.10072 |
Invalid frame rate of the video stream. |
Invalid frame rate of the video stream. |
Invalid frame rate of the video stream. Please check. |
|
406 |
MPC.10080 |
Invalid frame rate of the input file. |
Invalid frame rate of the input file. |
Invalid frame rate of the input file. Please check. |
|
406 |
MPC.10081 |
The file does not contain audio streams. |
The file does not contain audio streams. |
Check the input file. |
|
406 |
MPC.10082 |
Failed to obtain the input audio or video stream. |
Failed to obtain the input audio or video stream. |
Failed to obtain the input audio or video stream. Please check. |
|
406 |
MPC.10083 |
This type of codec is not supported. |
This type of codec is not supported. |
This type of codec is not supported. Please check. |
|
406 |
MPC.10084 |
This chroma subsampling format is not supported. |
This chroma subsampling format is not supported. |
This chroma subsampling format is not supported. Please check. |
|
406 |
MPC.10085 |
The file format is not supported. |
The file format is not supported. |
The file format is not supported. Please check. |
|
406 |
MPC.10086 |
Failed to obtain the input file. |
Failed to obtain the input file. |
Check the file path. |
|
406 |
MPC.10087 |
Invalid task parameters. |
Invalid task parameters. |
Invalid task parameters. Please check. |
|
406 |
MPC.10088 |
The image file does not exist. |
The image file does not exist. |
The image file does not exist. Please check. |
|
406 |
MPC.10092 |
The image file does not exist. |
The image file does not exist. |
The image file does not exist. Please check. |
|
406 |
MPC.10093 |
The file name exceeds the maximum length. |
The file name exceeds the maximum length. |
The file name exceeds the maximum length. Please check. |
|
406 |
MPC.10094 |
Invalid file format. |
Invalid file format. |
Invalid file format. Please check. |
|
406 |
MPC.10095 |
The watermark is placed in a wrong position. |
The watermark is placed in a wrong position. |
The watermark is placed in a wrong position. Please check. |
|
406 |
MPC.10096 |
Invalid watermark size. |
Invalid watermark size. |
Invalid watermark size. Please check. |
|
406 |
MPC.10097 |
Invalid watermark scaling ratio. |
Invalid watermark scaling ratio. |
Invalid watermark scaling ratio. Please check. |
|
406 |
MPC.10098 |
Invalid watermark duration. |
Invalid watermark duration. |
Invalid watermark duration. Please check. |
|
406 |
MPC.10099 |
The media stream type is not supported. |
The media stream type is not supported. |
The media stream type is not supported. Please check. |
|
406 |
MPC.10100 |
An error occurred when parsing the video frame rate information. |
An error occurred when parsing the video frame rate information. |
An error occurred when parsing the video frame rate information. Please check. |
|
406 |
MPC.10101 |
Invalid input parameters. |
Invalid input parameters. |
Invalid input parameters. Please check. |
|
406 |
MPC.10102 |
Failed to open the input file. |
Failed to open the input file. |
Failed to open the input file. Please check. |
|
406 |
MPC.10103 |
Open GOP is not supported. |
Open GOP is not supported. |
Open GOP is not supported. Please check. |
|
406 |
MPC.10104 |
Internal error. |
Internal error. |
Try again or contact technical support. |
|
406 |
MPC.10105 |
An error occurred during transcoding. |
An error occurred during transcoding. |
Try again or contact technical support. |
|
406 |
MPC.10106 |
The audio sampling rate is lower than 12,000. The audio will be discarded. |
The audio sampling rate is lower than 12,000. The audio will be discarded. |
The audio sampling rate is lower than 12,000. The audio will be discarded. |
|
406 |
MPC.10107 |
Invalid input video resolution. |
Invalid input video resolution. |
Invalid input video resolution. Please check. |
|
406 |
MPC.10108 |
The audio sampling rate of the input video is incorrect. |
The audio sampling rate of the input video is incorrect. |
The audio sampling rate of the input video is incorrect. Please check. |
|
406 |
MPC.10109 |
Invalid resolution in the template. |
Invalid resolution in the template. |
Invalid resolution in the template. Please check. |
|
406 |
MPC.10110 |
The video encoding format of the input file is not supported. |
The video encoding format of the input file is not supported. |
The video encoding format of the input file is not supported. |
|
406 |
MPC.10111 |
Failed to obtain the file from OBS. |
Failed to obtain the file from OBS. |
Failed to obtain the file from OBS. |
|
406 |
MPC.10112 |
The video or audio format of the input file is not supported. |
The video or audio format of the input file is not supported. |
The video or audio format of the input file is not supported. |
|
406 |
MPC.10113 |
The DTS of the input file is not supported. |
The DTS of the input file is not supported. |
The DTS of the input file is not supported. |
|
406 |
MPC.10114 |
The header information of the input file is incorrect. |
The header information of the input file is incorrect. |
The header information of the input file is incorrect. Please check. |
|
406 |
MPC.10115 |
The watermark cannot be scaled down by more than 256 times. |
The watermark cannot be scaled down by more than 256 times. |
The watermark cannot be scaled down by more than 256 times. |
|
406 |
MPC.10116 |
The audio encoding format of the input file is not supported. |
The audio encoding format of the input file is not supported. |
The audio encoding format of the input file is not supported. |
|
406 |
MPC.10117 |
The audio and video in the input file are not synchronized. |
The audio and video in the input file are not synchronized. |
The audio and video in the input file are not synchronized. |
|
406 |
MPC.10118 |
Failed to upload files to the OBS path. |
Failed to upload files to the OBS path. |
Try again or contact technical support. |
|
406 |
MPC.10119 |
Invalid input data. |
Invalid input data. |
Invalid input data. Please check. |
|
406 |
MPC.10120 |
The task does not exist. |
The task does not exist. |
The task does not exist. Please check. |
|
406 |
MPC.10121 |
The subtitle file does not exist. |
The subtitle file does not exist. |
The subtitle file does not exist. Please check. |
|
406 |
MPC.10122 |
The resolution in the template is greater than the input video resolution. |
The resolution in the template is greater than the input video resolution. |
The resolution in the template is greater than the input video resolution. Please check. |
|
406 |
MPC.10123 |
The header information of the input file is incorrect. |
The header information of the input file is incorrect. |
The header information of the input file is incorrect. Please check. |
|
406 |
MPC.10124 |
Some data in the input file are missing. |
Some data in the input file are missing. |
Check the input file for its completeness. |
|
406 |
MPC.10125 |
Input data error. |
Input data error. |
Check whether the input file can be played. |
|
406 |
MPC.10126 |
Input data error. |
Input data error. |
Check whether the input file can be played. |
|
406 |
MPC.10127 |
Failed to obtain the level-1 m3u8 when an HLS media file is encrypted with DRM. |
Failed to obtain the level-1 m3u8 when an HLS media file is encrypted with DRM. |
Failed to obtain the level-1 m3u8 when an HLS media file is encrypted with DRM. Please check. |
|
406 |
MPC.10128 |
Failed to obtain the level-2 m3u8 when an HLS media file is encrypted with DRM. |
Failed to obtain the level-2 m3u8 when an HLS media file is encrypted with DRM. |
Failed to obtain the level-2 m3u8 when an HLS media file is encrypted with DRM. Please check. |
|
406 |
MPC.10129 |
Failed to obtain the index file when a DASH media file is encrypted with DRM. |
Failed to obtain the index file when a DASH media file is encrypted with DRM. |
Failed to obtain the index file when a DASH media file is encrypted with DRM. Please check. |
|
406 |
MPC.10130 |
The HLS content fails to be encrypted using DRM. |
The HLS content fails to be encrypted using DRM. |
The HLS content fails to be encrypted using DRM. Please check. |
|
406 |
MPC.10131 |
Failed to modify the index file when an HLS media file is encrypted with DRM. |
Failed to modify the index file when an HLS media file is encrypted with DRM. |
Failed to modify the index file when an HLS media file is encrypted with DRM. Please check. |
|
406 |
MPC.10132 |
Failed to obtain the IV during DRM encryption. |
Failed to obtain the IV during DRM encryption. |
Failed to obtain the IV during DRM encryption. Please check. |
|
406 |
MPC.10133 |
The DASH content fails to be encrypted using DRM. |
The DASH content fails to be encrypted using DRM. |
The DASH content fails to be encrypted using DRM. Please check. |
|
406 |
MPC.10134 |
Failed to modify the index file when a DASH media file is encrypted with DRM. |
Failed to modify the index file when a DASH media file is encrypted with DRM. |
Failed to modify the index file when a DASH media file is encrypted with DRM. Please check. |
|
406 |
MPC.10135 |
Failed to package the digital watermark due to the incorrect xformat configuration. |
Failed to package the digital watermark due to the incorrect xformat configuration. |
Failed to package the digital watermark due to the incorrect xformat configuration. Please check. |
|
406 |
MPC.10136 |
Failed to package the digital watermark because xformat fails to be started. |
Failed to package the digital watermark because xformat fails to be started. |
Failed to package the digital watermark because xformat fails to be started. Please check. |
|
406 |
MPC.10137 |
Failed to package the digital watermark because xformat fails to create a task. |
Failed to package the digital watermark because xformat fails to create a task. |
Failed to package the digital watermark because xformat fails to create a task. Please check. |
|
406 |
MPC.10138 |
Failed to package the digital watermark because xformat fails to query the task. |
Failed to package the digital watermark because xformat fails to query the task. |
Failed to package the digital watermark because xformat fails to query the task. Please check. |
|
406 |
MPC.10139 |
Failed to package the digital watermark because the xformat task timed out. |
Failed to package the digital watermark because the xformat task timed out. |
Try again or contact technical support. |
|
406 |
MPC.10140 |
The I-frame interval exceeds 500. |
The I-frame interval exceeds 500. |
Set the I-frame interval to 500 or less. |
|
406 |
MPC.10141 |
The input file is an audio file. The selected template contains video parameters. |
The input file is an audio file. The selected template contains video parameters. |
Select a valid template. |
|
406 |
MPC.10143 |
Invalid index file content. |
Invalid index file content. |
Invalid index file content. |
|
406 |
MPC.10144 |
Black bars seem to be on the input video. |
Black bars seem to be on the input video. |
Review the input video. |
|
406 |
MPC.10145 |
Data frames imported to the detection module seem to be not enough for identifying the specific position of the black bar. |
Data frames imported to the detection module seem to be not enough for identifying the specific position of the black bar. |
Review the input video. |
|
406 |
MPC.10146 |
The black bar seems to overlap with subtitles. |
The black bar seems to overlap with subtitles. |
Review the input video. |
|
406 |
MPC.10147 |
The black bar seems to overlap with the watermark. |
The black bar seems to overlap with the watermark. |
Review the input video. |
|
406 |
MPC.10148 |
The black bars seem to be asymmetric. |
The black bars seem to be asymmetric. |
Review the input video. |
|
406 |
MPC.10149 |
The specific position of the black bar cannot be identified. |
The specific position of the black bar cannot be identified. |
Review the input video. |
|
406 |
MPC.10150 |
The cropped black bar size exceeds the input video size. |
The cropped black bar size exceeds the input video size. |
Review the input video. |
|
406 |
MPC.10151 |
Failed to download the subtitle file in the slicing phase. |
Failed to download the subtitle file in the slicing phase. |
Failed to download the subtitle file in the slicing phase. Please check. |
|
406 |
MPC.10152 |
The video encoding format of the input file is not supported. |
The video encoding format of the input file is not supported. |
The video encoding format of the input file is not supported. Please check. |
|
406 |
MPC.10153 |
Input file error. |
Input file error. |
Check whether the input file can be played. |
|
406 |
MPC.10154 |
Failed to open the input file. |
Failed to open the input file. |
Check whether the input file can be played. |
|
406 |
MPC.10200 |
System error. |
System error. |
Contact technical support. |
|
406 |
MPC.10201 |
Internal communication error. |
Internal communication error. |
Contact technical support. |
|
406 |
MPC.10209 |
Invalid input or output OBS path. |
Invalid input or output OBS path. |
Check whether the input or output OBS path is correct. |
|
406 |
MPC.10210 |
Failed to obtain the input file from OBS. |
Failed to obtain the input file from OBS. |
Failed to obtain the input file from OBS. Please check. |
|
406 |
MPC.10213 |
Operation failed. The task is not in the final state. |
Operation failed. The task is not in the final state. |
The task is not in the final state. Please check. |
|
406 |
MPC.10216 |
Failed to set event notifications. You do not have the permission to publish messages to the topic. |
Failed to set event notifications. You do not have the permission to publish messages to the topic. |
You do not have the permission to publish messages to the topic. Please check. |
|
406 |
MPC.10217 |
The usage exceeds the OBT quota. |
The usage exceeds the OBT quota. |
The usage exceeds the threshold. Please check. |
|
406 |
MPC.10218 |
The task has completed. |
The task has completed. |
The task has completed. Please check. |
|
406 |
MPC.10219 |
Invalid request parameter. |
Invalid request parameter. |
Invalid request parameter. Please check. |
|
406 |
MPC.10220 |
The task has expired. |
The task has expired. |
The task has expired. Please check. |
|
406 |
MPC.10221 |
Internal service error. |
Internal service error. |
Check the template and try again. |
|
406 |
MPC.10222 |
Key parameters in the template are inconsistent. |
Key parameters in the template are inconsistent. |
The obtained input file is not correct. Please check. |
|
406 |
MPC.10225 |
KMS service error. |
KMS service error. |
Contact technical support. |
|
406 |
MPC.10227 |
You do not have the permission to access the requested resource. |
You do not have the permission to access the requested resource. |
You do not have the access permission. Please check. |
|
406 |
MPC.10228 |
Your account is in arrears. Top up your account. |
Your account is in arrears. Top up your account. |
Top up your account as soon as possible. |
|
406 |
MPC.10229 |
You do not have the permission to perform this operation. |
You do not have the permission to perform this operation. |
You do not have the permission to perform this operation. Please check. |
|
406 |
MPC.10232 |
GIF task failed. |
GIF task failed. |
GIF task failed. Please check. |
|
406 |
MPC.10233 |
Packaging task failed. |
Packaging task failed. |
Packaging task failed. Please check. |
|
406 |
MPC.10234 |
The function is temporarily brought offline. |
The function is temporarily brought offline. |
The function is offline. Please check. |
|
406 |
MPC.10235 |
Identity authentication failed due to an invalid token. |
Identity authentication failed due to an invalid token. |
Check whether the token is correct. |
|
406 |
MPC.10236 |
You do not have permission to access the OBS bucket. |
You do not have the permission to access the OBS bucket. |
Contact the tenant administrator to perform bucket authorization or to grant member accounts the permission to access OBS. |
|
406 |
MPC.10237 |
API Gateway rate limiting |
API Gateway rate limiting |
API Gateway is implementing rate limiting. Please check. |
|
500 |
MPC.10001 |
IAM service exception. |
IAM service exception. |
Contact technical support. |
|
500 |
MPC.10002 |
OBS service exception. |
OBS service exception. |
Contact technical support. |
|
500 |
MPC.10003 |
SMN service exception. |
SMN service exception. |
Contact technical support. |
|
500 |
MPC.10004 |
CBC service exception. |
CBC service exception. |
Contact technical support. |
|
500 |
MPC.10005 |
SDR service exception. |
SDR service exception. |
Contact technical support. |
|
500 |
MPC.10006 |
ZK service exception. |
ZK service exception. |
Contact technical support. |
|
500 |
MPC.10007 |
MONGO service exception. |
MONGO service exception. |
Contact technical support. |
|
500 |
MPC.10008 |
MPE service exception. |
MPE service exception. |
Contact technical support. |
|
500 |
MPC.10050 |
XCODE service exception. |
XCODE service exception. |
Contact technical support. |
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Next Article: Obtaining a Project ID
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